Oliver Wyman Group

Director of Client Service, Employee Health & Benefits

Oliver Wyman Group

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At the Oliver Wyman Group, we are looking for a highly motivated and experienced Director of Client Service, Employee Health & Benefits to join our team. The ideal candidate for this position must have a strong background in employee health and benefit services, a keen eye for detail, and excellent organizational skills. The successful candidate will be responsible for providing outstanding customer service to our clients and must be able to work in a team environment to develop and implement creative solutions for our clients’ needs. They will be expected to build strong relationships with our clients and act as an advocate for their needs.We are seeking a leader who is enthusiastic, passionate, and driven to make a difference in the workplace. The ideal candidate will have a proven track record of successful client service, have strong communication and negotiation skills, and be able to effectively manage projects from start to finish. They must be able to think strategically and have the ability to quickly identify and respond to client needs. This is an exciting opportunity to join a growing team and make a lasting impact on our clients’ success. If you meet the above criteria and have the experience and qualifications necessary for this role, we would love to hear from you.

Responsibilities:

  1. Deliver outstanding customer service to clients
  2. Develop and implement creative solutions to meet client needs
  3. Build strong relationships with clients and act as an advocate for their needs
  4. Utilize strong communication and negotiation skills
  5. Manage projects from start to finish
  6. Think strategically and identify and respond quickly to client needs
  7. Maintain a keen eye for detail and excellent organizational skills
  8. Work in a team environment to achieve successful outcomes
  9. Lead and motivate a team to make a difference in the workplace
  10. Stay up to date on changing laws and regulations related to employee health and benefit services
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Outstanding Organizational And Problem-Solving Abilities

  • In-Depth Knowledge Of Health And Benefits Regulations

  • Proven Ability To Develop And Implement Effective Strategies

  • Ability To Identify And Resolve Complex Operational Issues

  • Demonstrated Ability To Lead And Develop A Team

  • Excellent Analytical And Research Skills

  • Ability To Work Collaboratively With A Wide Range Of Stakeholders

Required Skills
  • Risk Management

  • Strategic Planning

  • Project Management

  • Communication

  • Negotiation

  • Leadership

  • Reporting

  • Relationship Building

  • Benefits Administration

  • Compliance

  • Employee engagement

  • Client Relations

  • Financial acumen

  • Resource allocation

  • Technical Expertise

Soft Skills
  • Communication

  • Time management

  • Work ethic

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

  • Problem-Solving

  • Resilience

Compensation

According to JobzMall, the average salary range for a Director of Client Service, Employee Health & Benefits in Atlanta, GA, USA is $75,000 to $130,000 per year. This range can vary depending on the experience and qualifications of the individual, as well as the size and scope of the employer.

Additional Information
Oliver Wyman Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 6th, 2023
Apply BeforeJune 9th, 2026
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About Oliver Wyman Group

Oliver Wyman is a global management consulting firm. Founded in 1984, the firm adopted its current form in May 2007, when Mercer Oliver Wyman joined with Mercer Management Consulting and Mercer Delta to become one firm named Oliver Wyman. It is part of the Oliver Wyman Group, a business unit of Marsh & McLennan.

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