Technical Design Expert (SNOW portal)

Welcome to Novartis, a global healthcare company dedicated to improving and extending the lives of patients around the world. We are seeking a Technical Design Expert for our SNOW portal, a critical platform used by our employees for IT services and support. As a leader in the pharmaceutical industry, Novartis relies on cutting-edge technology to drive our business forward. In this role, you will play a pivotal part in designing and optimizing the SNOW portal to ensure our employees have a seamless and efficient experience. We are looking for someone with a strong technical background and a passion for problem-solving to join our dynamic team. If you are a driven and innovative individual with a desire to make a difference in the healthcare industry, then we want to hear from you.

1. Design and optimize the SNOW portal to ensure a seamless and efficient employee experience.
2. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
3. Develop and maintain technical documentation for the SNOW portal, including design specifications, user guides, and training materials.
4. Troubleshoot and resolve technical issues related to the SNOW portal, ensuring minimal disruption to user experience.
5. Stay updated on industry trends and best practices in IT service management to continuously improve the SNOW portal.
6. Work closely with IT teams to implement new features and enhancements to the SNOW portal.
7. Conduct regular audits and performance testing to identify areas for improvement and optimize the SNOW portal.
8. Provide training and support to employees on how to effectively use the SNOW portal for IT services and support.
9. Collaborate with vendors and external partners to ensure seamless integration of the SNOW portal.
10. Implement security measures to protect the SNOW portal and its data from potential threats.
11. Act as a technical expert and mentor to other team members, sharing knowledge and best practices.
12. Continuously monitor and analyze user feedback to identify opportunities for improvement and implement necessary changes.
13. Participate in project planning and management to ensure timely delivery of SNOW portal updates and enhancements.
14. Maintain a high level of professionalism and confidentiality when handling sensitive information related to the SNOW portal.
15. Stay informed on Novartis policies and procedures related to the use of the SNOW portal and ensure compliance.

According to JobzMall, the average salary range for a Technical Design Expert (SNOW portal) in Hyderabad, Telangana, India is between ₹1,000,000 and ₹1,500,000 per year (approximately $13,600 - $20,400 USD). This can vary depending on the individual's experience, skill level, and the specific company they are working for.

Novartis AG develops, manufactures, and markets healthcare products. It operates through the following segments: Pharmaceuticals, Alcon, Sandoz, Vaccines & Diagnostics, and Consumer Health. The Pharmaceuticals segment provides patent-protected prescription medicines. The Alcon segment offers surgical, ophthalmic pharmaceuticals, and vision care products. The Sandoz segment provides generic pharmaceuticals. The Vaccines & Diagnostics segment provides human vaccines and blood testing diagnostics.