Senior Supervisor, Case Management

Welcome to Novartis, where we are dedicated to improving the lives of patients worldwide. As a Senior Supervisor of Case Management, you will play a critical role in our mission by leading and developing a team of case managers to provide exceptional support and guidance to patients throughout their treatment journey. We are seeking a highly experienced and driven individual who is passionate about making a positive impact in the healthcare industry. If you are a natural leader with strong organizational skills and a deep understanding of case management principles, we invite you to join our dynamic and innovative team.

1. Lead and oversee a team of case managers to provide exceptional support and guidance to patients throughout their treatment journey.
2. Develop and implement effective strategies to improve patient outcomes and satisfaction.
3. Monitor and evaluate team performance, providing feedback and coaching as needed to ensure high-quality and efficient case management services.
4. Collaborate with cross-functional teams to ensure seamless coordination of patient care.
5. Stay up-to-date with industry trends and best practices in case management to continuously improve processes and procedures.
6. Serve as a subject matter expert and resource for the team, providing guidance and support on complex cases.
7. Foster a positive and collaborative work environment, promoting teamwork and professional growth among team members.
8. Ensure compliance with all relevant regulations and guidelines related to case management.
9. Develop and maintain strong relationships with healthcare providers, insurance companies, and other stakeholders to facilitate efficient and effective case management.
10. Provide regular reports and updates to upper management on team performance, key metrics, and any issues or challenges.
11. Participate in the hiring, training, and development of case management staff.
12. Act as a liaison between the company and external stakeholders, representing Novartis and its mission in a professional and positive manner.
13. Support and contribute to the overall goals and objectives of the company.
14. Display a strong commitment to patient-centric care and continually seek ways to improve patient experiences and outcomes.
15. Adhere to strict confidentiality standards and maintain the privacy and security of patient information at all times.

According to JobzMall, the average salary range for a Senior Supervisor, Case Management in East Hanover, NJ, USA is $95,000 to $120,000 per year. This can vary depending on the specific company, level of experience, and other factors. It is always best to research the specific job and company to get a more accurate salary range.

Novartis AG develops, manufactures, and markets healthcare products. It operates through the following segments: Pharmaceuticals, Alcon, Sandoz, Vaccines & Diagnostics, and Consumer Health. The Pharmaceuticals segment provides patent-protected prescription medicines. The Alcon segment offers surgical, ophthalmic pharmaceuticals, and vision care products. The Sandoz segment provides generic pharmaceuticals. The Vaccines & Diagnostics segment provides human vaccines and blood testing diagnostics.