Manager, QC Technical Support

Welcome to Novartis, a global healthcare company that strives to improve and extend people's lives. We are currently seeking a Manager for our QC Technical Support team who will play a crucial role in ensuring the quality of our products. As a leading pharmaceutical company, we are committed to delivering high-quality and safe medications to patients worldwide. We are looking for an experienced and dedicated individual who has a strong technical background and a passion for quality control. If you are a driven individual with excellent leadership skills and a desire to make a positive impact in the healthcare industry, we encourage you to apply for this exciting opportunity.

1. Oversee and manage the QC Technical Support team, ensuring adherence to company policies and procedures.
2. Develop and implement quality control processes to ensure the safety and efficacy of our products.
3. Conduct regular audits and reviews of QC procedures to identify areas for improvement and ensure compliance with regulatory standards.
4. Collaborate with cross-functional teams to address and resolve any quality control issues.
5. Train and mentor team members to ensure a high level of technical expertise and proficiency.
6. Monitor and analyze data to identify trends and areas for improvement in product quality.
7. Maintain a thorough understanding of industry regulations and standards to ensure compliance and continuous improvement.
8. Communicate and coordinate with other departments to ensure timely resolution of quality-related issues.
9. Lead investigations into product quality issues and implement corrective actions to prevent future occurrences.
10. Develop and maintain relationships with external partners, including regulatory agencies and suppliers, to ensure the highest level of quality control.
11. Monitor and manage team performance, providing regular feedback and implementing performance improvement plans when necessary.
12. Keep up-to-date with advancements in technology and industry best practices, and implement new processes or technologies as needed.
13. Act as a key liaison between the QC Technical Support team and other departments within the company.
14. Collaborate with senior management to develop and achieve quality control objectives and goals.
15. Foster a culture of quality and continuous improvement within the team and the wider organization.

According to JobzMall, the average salary range for a Manager, QC Technical Support in Cambridge, MA, USA is between $94,000 and $136,000 per year. This range can vary depending on factors such as experience, industry, and company size.

Novartis AG develops, manufactures, and markets healthcare products. It operates through the following segments: Pharmaceuticals, Alcon, Sandoz, Vaccines & Diagnostics, and Consumer Health. The Pharmaceuticals segment provides patent-protected prescription medicines. The Alcon segment offers surgical, ophthalmic pharmaceuticals, and vision care products. The Sandoz segment provides generic pharmaceuticals. The Vaccines & Diagnostics segment provides human vaccines and blood testing diagnostics.