Manager, CRM (Cardiovascular), US Patient Advocacy

We are seeking a highly motivated and experienced Manager of Customer Relationship Management (CRM) for our Cardiovascular division at Novartis. In this role, you will be responsible for developing and implementing strategies to strengthen our relationships with patients in the US market. As a critical member of our team, you will have the opportunity to drive patient advocacy initiatives and make a meaningful impact on the lives of those with cardiovascular diseases. If you have a passion for patient-centricity and possess the required qualifications, we invite you to join our dynamic and innovative organization.

1. Develop and implement strategies to strengthen relationships with patients in the US market.
2. Oversee and manage the overall CRM program for the Cardiovascular division.
3. Collaborate with cross-functional teams to gather patient insights and feedback to inform CRM strategies.
4. Monitor and analyze patient data to identify trends and opportunities for improvement.
5. Develop and maintain relationships with patient advocacy groups and organizations.
6. Ensure compliance with all relevant regulations and guidelines related to patient engagement and CRM.
7. Lead the development and execution of patient-centric initiatives and programs.
8. Create and manage budgets for CRM initiatives and programs.
9. Train and educate internal teams on patient-centricity and CRM best practices.
10. Stay up-to-date on industry trends and innovations in patient engagement and CRM.
11. Represent the company at industry conferences and events related to CRM and patient-centricity.
12. Develop and maintain strong relationships with key stakeholders, including healthcare providers and payers.
13. Collaborate with marketing and sales teams to align CRM strategies with overall business objectives.
14. Monitor and report on the success of CRM initiatives and make recommendations for improvement.
15. Continuously evaluate and improve the patient experience through CRM efforts.

According to JobzMall, the average salary range for a Manager, CRM (Cardiovascular), US Patient Advocacy in East Hanover, NJ, USA is $120,000 - $180,000 per year. This can vary depending on factors such as experience, education, and the specific company or organization the individual is working for.

Novartis AG develops, manufactures, and markets healthcare products. It operates through the following segments: Pharmaceuticals, Alcon, Sandoz, Vaccines & Diagnostics, and Consumer Health. The Pharmaceuticals segment provides patent-protected prescription medicines. The Alcon segment offers surgical, ophthalmic pharmaceuticals, and vision care products. The Sandoz segment provides generic pharmaceuticals. The Vaccines & Diagnostics segment provides human vaccines and blood testing diagnostics.