Tele-Sitter Monitor Technician
Welcome to Novant Health, where we are dedicated to providing excellent patient care in a compassionate and professional environment. We are seeking a skilled and attentive Tele-Sitter Monitor Technician to join our team and help us uphold our commitment to exceptional service. In this role, you will play a vital role in monitoring patient safety and assisting with communication between patients and healthcare staff. If you are a detail-oriented individual with a passion for patient care, we encourage you to apply.
- Monitor patient activity and safety through video surveillance and alert healthcare staff of any changes or concerns.
- Operate and maintain specialized equipment, including tele-sitter monitors and alarms.
- Communicate effectively with patients, families, and healthcare staff to ensure proper care and support.
- Remain vigilant and attentive at all times to ensure the safety and well-being of patients.
- Document patient observations and activities accurately and in a timely manner.
- Notify appropriate healthcare staff of any emergency or urgent situations.
- Provide comfort and reassurance to patients during their stay.
- Maintain confidentiality and adhere to HIPAA regulations at all times.
- Collaborate with healthcare team members to ensure coordinated and efficient care.
- Attend trainings and stay updated on policies and procedures related to tele-sitter monitoring.
- Report any technical malfunctions or issues with equipment to the appropriate department.
- Remain compliant with all safety and infection control protocols.
- Demonstrate excellent customer service skills and uphold the standards of Novant Health.
- Adhere to ethical and professional standards in all interactions with patients, families, and staff.
- Perform other duties as assigned by supervisor or healthcare team.
High School Diploma Or Equivalent: A Minimum Education Requirement For A Tele-Sitter Monitor Technician At Novant Health Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Understanding Of Math, Science, And Computer Skills.
Certified Nursing Assistant (Cna) Certification: A Cna Certification Is Highly Preferred For This Role As It Demonstrates The Candidate's Knowledge And Experience In Patient Care. It Also Ensures That The Candidate Has A Basic Understanding Of Medical Terminology And Patient Safety Protocols.
Experience In Healthcare Or Customer Service: Previous Experience In Healthcare Or Customer Service Roles Is A Plus For A Tele-Sitter Monitor Technician Position. This Shows That The Candidate Has Experience Working In A Fast-Paced Environment, Handling Multiple Tasks, And Providing Excellent Customer Service.
Strong Communication And Observation Skills: As A Tele-Sitter Monitor Technician, The Candidate Will Be Responsible For Monitoring Patients Remotely And Relaying Information To The Nursing Staff. Therefore, Strong Communication And Observation Skills Are Essential For This Role.
Ability To Work Flexible Schedules: Novant Health Operates 24/7, And The Tele-Sitter Monitor Technician Position May Require Working Various Shifts, Including Weekends And Holidays. The Candidate Should Be Willing And Able To Work Flexible Schedules To Meet The Needs Of The Patients And The Organization.
Communication
Time Management
Attention to detail
Critical Thinking
Medical Terminology
Teamwork
Problem-Solving
Multi-tasking
Technical Proficiency
Patient Safety
Record
Remote Monitoring
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Tele-Sitter Monitor Technician in Wilmington, NC, USA is between $27,000 and $34,000 per year. This range may vary depending on the employer, experience level, and location. Some factors that may affect the salary include additional certifications, overtime hours, and bonuses.
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Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.
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