Relationship Engagement Partner

Do you have a passion for building strong relationships and connecting with others? Are you looking for a career that allows you to make a positive impact in people's lives? Look no further than Novant Health! We are seeking a dedicated and dynamic individual to join our team as a Relationship Engagement Partner. In this role, you will have the opportunity to create meaningful connections with our patients and their families, as well as our healthcare providers and community partners. To excel in this position, you must have strong communication skills, a customer-centric attitude, and a desire to make a difference. If you are ready to join a mission-driven organization and make a meaningful impact, we encourage you to apply for this exciting opportunity at Novant Health.

1. Build and maintain strong relationships with patients, their families, healthcare providers, and community partners.
2. Act as a liaison between patients and Novant Health, providing support, resources, and guidance.
3. Develop and implement strategies to foster patient loyalty and improve patient experience.
4. Utilize effective communication skills to connect with individuals from diverse backgrounds and cultures.
5. Collaborate with other departments to ensure a seamless and positive patient experience.
6. Keep up-to-date on Novant Health services, policies, and procedures to provide accurate information to patients and stakeholders.
7. Identify and address any concerns or issues raised by patients and work towards finding a resolution.
8. Participate in community outreach initiatives to promote Novant Health and its services.
9. Monitor patient satisfaction and provide feedback to management for continual improvement.
10. Serve as a brand ambassador for Novant Health, embodying its mission and values.
11. Maintain accurate records and documentation of patient interactions.
12. Continuously seek opportunities to improve patient engagement and satisfaction.
13. Attend training and development programs to enhance skills and knowledge.
14. Adhere to all ethical and confidentiality standards.

According to JobzMall, the average salary range for a Relationship Engagement Partner in Charlotte, NC, USA is $60,000 - $90,000 per year. This may vary depending on factors such as the specific company, the candidate's experience and qualifications, and the current job market.

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.