Pre-Verification Specialist

Welcome to Novant Health! We are currently seeking a highly organized and detail-oriented Pre-Verification Specialist to join our team. As a Pre-Verification Specialist, you will play a crucial role in ensuring the accuracy and completeness of patient information, ultimately contributing to the overall success of our organization. Our ideal candidate is a self-motivated individual who possesses strong communication skills and thrives in a fast-paced environment. If this sounds like you, read on to learn more about the qualifications and responsibilities for this exciting opportunity at Novant Health.

1. Verify patient information: The Pre-Verification Specialist will be responsible for verifying all patient information, including demographics, insurance coverage, and medical history, to ensure accuracy and completeness.
2. Communicate with patients: This role will involve communicating with patients to obtain any missing or incorrect information, as well as answering any questions or concerns they may have about the pre-verification process.
3. Collaborate with healthcare team: The Pre-Verification Specialist will work closely with other members of the healthcare team, including physicians, nurses, and billing staff, to ensure all patient information is accurate and up-to-date.
4. Maintain electronic records: It will be the responsibility of the Pre-Verification Specialist to maintain electronic records of all patient information and update them as necessary.
5. Monitor insurance coverage: This role will involve monitoring insurance coverage for patients to ensure it is valid and up-to-date, and following up with insurance companies if necessary.
6. Identify and resolve discrepancies: The Pre-Verification Specialist will be responsible for identifying any discrepancies in patient information and working to resolve them in a timely manner.
7. Ensure compliance: It is important for the Pre-Verification Specialist to ensure that all patient information is compliant with state and federal regulations, as well as the policies and procedures of Novant Health.
8. Meet productivity and accuracy goals: This role will involve meeting productivity and accuracy goals set by the organization, as well as reporting any issues or concerns to management.
9. Stay updated on industry changes: The Pre-Verification Specialist will be responsible for staying updated on any changes in the healthcare industry that may impact the pre-verification process.
10. Provide exceptional customer service: This role requires providing exceptional customer service to patients, ensuring their needs are met and any concerns are addressed in a professional and timely manner.

According to JobzMall, the average salary range for a Pre-Verification Specialist in Charlotte, NC, USA is between $35,000 and $45,000 per year. This may vary depending on the specific company, job responsibilities, and level of experience.

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.