Patient Services Coordinator - Neurology and Sleep

Are you passionate about providing exceptional care to patients with neurological conditions and sleep disorders? Do you thrive in a fast-paced, dynamic healthcare environment? Novant Health is seeking a highly organized and compassionate Patient Services Coordinator to join our Neurology and Sleep team. In this role, you will play a crucial role in coordinating patient care and ensuring a positive experience for our patients and their families. As a Patient Services Coordinator, you will have the opportunity to use your excellent communication and problem-solving skills to support our patients and healthcare providers. If you have a strong background in healthcare administration and a genuine desire to make a difference in the lives of others, we want to hear from you!

1. Coordinate patient care: Act as the main point of contact for patients with neurological conditions and sleep disorders, ensuring their care is coordinated and managed effectively.
2. Ensure exceptional patient care: Provide exceptional customer service and patient care, ensuring patients feel supported and valued throughout their treatment.
3. Communicate with patients and their families: Communicate with patients and their families to address any concerns or questions, provide updates on treatment plans, and ensure a positive experience.
4. Support healthcare providers: Work closely with healthcare providers to schedule appointments, gather medical records, and assist with any administrative tasks as needed.
5. Maintain organization and efficiency: Keep patient records and schedules organized and up to date, ensuring efficient and effective patient care.
6. Problem-solve: Use critical thinking and problem-solving skills to address any issues that may arise during patient care, and find solutions to ensure a positive outcome.
7. Uphold confidentiality: Maintain strict confidentiality of patient information and adhere to HIPAA regulations.
8. Collaborate with interdisciplinary teams: Work collaboratively with other healthcare professionals, such as physicians, nurses, and therapists, to ensure comprehensive and coordinated care for patients.
9. Educate patients and families: Provide education and resources to patients and their families about their condition, treatment plans, and any necessary lifestyle changes.
10. Foster a positive work environment: Contribute to a positive and supportive work environment by demonstrating empathy, compassion, and teamwork.

According to JobzMall, the average salary range for a Patient Services Coordinator - Neurology and Sleep in Charlotte, NC, USA is between $40,000 and $50,000 per year. This range can vary depending on factors such as experience, education, and specific job responsibilities.

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.