Patient Services Coordinator IV

Welcome to Novant Health! We are currently seeking a highly skilled and compassionate Patient Services Coordinator IV to join our team. In this role, you will play a vital part in ensuring our patients receive the best possible care and support during their healthcare journey. This is a fantastic opportunity for someone who is dedicated to delivering exceptional customer service and has a passion for helping others. As a Patient Services Coordinator IV, you will be responsible for coordinating and managing the administrative and clerical aspects of patient care. If you are a proactive, detail-oriented individual with excellent communication and organizational skills, we encourage you to apply!

1. Greet and welcome patients and visitors in a friendly and professional manner.
2. Coordinate and manage all administrative and clerical aspects of patient care.
3. Schedule patient appointments and maintain accurate patient records.
4. Verify insurance information and communicate any coverage or payment issues to patients.
5. Assist patients with completing necessary forms and paperwork.
6. Collect patient payments and process insurance claims.
7. Collaborate with healthcare providers to ensure timely and accurate patient care.
8. Develop and maintain positive relationships with patients, families, and caregivers.
9. Address patient inquiries and concerns in a timely and compassionate manner.
10. Ensure compliance with all healthcare regulations and privacy laws.
11. Maintain a clean and organized work environment.
12. Train and mentor new patient services coordinators as needed.
13. Keep accurate records of patient interactions and maintain confidentiality.
14. Continuously strive to improve the patient experience and identify areas for improvement.
15. Communicate and collaborate with other departments to ensure seamless patient care.
16. Utilize electronic medical records and other computer programs to manage patient information.
17. Attend regular staff meetings and trainings to stay updated on healthcare policies and procedures.
18. Act as a liaison between patients, healthcare providers, and insurance companies.
19. Maintain a positive and professional attitude at all times.
20. Other duties as assigned by supervisor or management.

According to JobzMall, the average salary range for a Patient Services Coordinator IV in Kernersville, NC, USA is $50,000 - $60,000 per year. However, this can vary depending on the specific job duties, level of experience, and employer. Other factors such as education level and certifications may also affect the salary range.

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.