Patient Services Coordinator IV

Are you a compassionate and organized individual with a passion for providing exceptional patient care? Look no further! Novant Health is seeking a highly skilled Patient Services Coordinator IV to join our dynamic team. In this role, you will play a pivotal role in ensuring that our patients receive the highest level of service and support. As a Patient Services Coordinator IV, you will have the opportunity to use your expertise and knowledge to make a positive impact on the lives of our patients and their families. If you are a dedicated professional with a strong background in healthcare and a desire to excel, we want to hear from you!

1. Coordinate and manage patient services, ensuring that all patients receive the highest level of care and support.
2. Utilize strong organizational skills to oversee patient appointments, referrals, and scheduling.
3. Communicate effectively with patients, their families, and healthcare providers to ensure a seamless and positive patient experience.
4. Maintain accurate and up-to-date patient records, including medical histories, insurance information, and treatment plans.
5. Collaborate with other healthcare professionals to develop and implement care plans that meet the individual needs of each patient.
6. Monitor patient progress and provide ongoing support and guidance as needed.
7. Coordinate with insurance companies to ensure timely and accurate processing of claims and payments.
8. Utilize knowledge of healthcare regulations and compliance procedures to ensure the highest level of quality care for patients.
9. Serve as a resource and advocate for patients, addressing any concerns or questions they may have about their care.
10. Stay current on industry trends and advancements, and utilize this knowledge to continuously improve patient services and processes.
11. Serve as a role model for other team members, promoting a positive and compassionate work environment.
12. Participate in training and development opportunities to enhance skills and knowledge in patient care and customer service.
13. Maintain confidentiality and adhere to all HIPAA regulations in handling patient information.
14. Demonstrate a strong commitment to providing exceptional patient care and upholding the values and mission of Novant Health.

According to JobzMall, the average salary range for a Patient Services Coordinator IV in Wilmington, NC, USA is $44,000 - $58,000 per year. This range may vary depending on factors such as experience, education, and the specific company or healthcare facility the coordinator works for.

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.