Patient Services Coordinator III

Welcome to Novant Health, where we are committed to providing exceptional healthcare services to our patients and communities. We are currently seeking a highly motivated and experienced Patient Services Coordinator III to join our team. In this vital role, you will be responsible for ensuring that our patients receive the highest level of care and support throughout their healthcare journey. To be successful in this position, you must have excellent communication skills, a strong attention to detail, and a passion for helping others. If you are a dedicated and compassionate individual with a background in healthcare, we encourage you to apply for this exciting opportunity.

1. Greet and welcome patients and visitors with a friendly and professional demeanor.
2. Answer phone calls and respond to inquiries from patients, families, and healthcare providers.
3. Schedule appointments and maintain accurate patient records in the electronic medical record system.
4. Coordinate and communicate with healthcare providers to ensure the smooth flow of patient care.
5. Verify insurance coverage and obtain necessary authorizations for medical services.
6. Educate patients on their treatment plans, medications, and any necessary follow-up appointments.
7. Handle patient complaints and concerns in a timely and professional manner.
8. Monitor and maintain inventory of office and medical supplies.
9. Collaborate with other healthcare team members to provide comprehensive care to patients.
10. Stay updated with industry regulations and best practices to ensure compliance with standards of care.
11. Assist with insurance billing and coding as needed.
12. Train and mentor new team members on office procedures and protocols.
13. Attend and actively participate in team meetings and training sessions.
14. Maintain confidentiality and adhere to HIPAA regulations at all times.
15. Continuously strive to improve patient satisfaction and enhance the overall patient experience.

According to JobzMall, the average salary range for a Patient Services Coordinator III in Yadkinville, NC 27055, USA is $41,000 - $53,000 per year. This may vary depending on the specific company, experience level, and other factors.

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.