Medical Unit Receptionist
Welcome to Novant Health, where we are dedicated to providing exceptional medical care and services to our community. We are currently seeking a highly organized and personable Medical Unit Receptionist to join our team. As the first point of contact for our patients and visitors, the ideal candidate for this role must possess excellent communication and customer service skills. In addition, the Medical Unit Receptionist should have a strong attention to detail, the ability to multitask, and a passion for helping others. If you are looking for a rewarding career in the healthcare industry, we encourage you to apply for this exciting opportunity.
- Greet and welcome patients and visitors to the medical unit with a friendly and professional demeanor.
- Answer phone calls and direct them to the appropriate department or individual.
- Schedule appointments for patients and manage the daily appointment schedule.
- Collect and verify patient insurance and personal information, ensuring all necessary forms are completed accurately.
- Maintain patient confidentiality and adhere to HIPAA regulations at all times.
- Communicate with patients and their families regarding any necessary paperwork or documentation needed for their visit.
- Assist with patient registration and check-in process, ensuring all required information is obtained and entered correctly.
- Direct patients to the appropriate waiting area and inform staff of their arrival.
- Maintain a clean and organized reception area, ensuring all supplies are stocked and readily available.
- Handle patient inquiries and provide excellent customer service, addressing any concerns or issues in a timely and professional manner.
- Collaborate with other staff members to ensure efficient and seamless patient flow throughout the unit.
- Assist with administrative tasks such as data entry, filing, and record keeping.
- Keep track of office supplies and place orders as needed.
- Attend staff meetings and training sessions as required.
- Continuously strive to improve upon the patient experience and provide exceptional service to all individuals.
High School Diploma Or Equivalent: A Minimum Of A High School Diploma Or Ged Is Required For This Position, As It Demonstrates Basic Education And Communication Skills Necessary For The Job.
Medical Office Experience: Prior Experience Working In A Medical Office Or Healthcare Setting Is Preferred, As It Shows Familiarity With Medical Terminology, Patient Scheduling, And Electronic Health Records.
Interpersonal And Communication Skills: Excellent Interpersonal And Communication Skills Are Essential For A Medical Unit Receptionist, As The Role Involves Interacting With Patients, Healthcare Professionals, And Other Staff Members On A Daily Basis.
Organizational And Multitasking Abilities: The Ability To Handle Multiple Tasks Efficiently And Stay Organized Is Crucial For A Medical Unit Receptionist. This Includes Managing Patient Appointments, Answering Phone Calls, And Completing Administrative Tasks In A Timely Manner.
Knowledge Of Insurance And Billing Processes: Familiarity With Insurance And Billing Processes Is Helpful For A Medical Unit Receptionist, As They May Be Responsible For Verifying Insurance Coverage And Collecting Copayments From Patients.
Data Entry
Multitasking
customer service
Medical Terminology
Teamwork
Electronic Medical Records
appointment scheduling
Phone Etiquette
Insurance Verification
Administrative Tasks
Patient Registration
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Medical Unit Receptionist in Winston-Salem, NC, USA is between $29,000 and $35,000 per year. This may vary depending on factors such as experience, education, and the specific healthcare facility. Some employers may also offer additional benefits and bonuses.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started