
Manager - Digital Experience Strategy
Are you a dynamic and strategic leader with a passion for creating innovative digital experiences? Do you thrive in a fast-paced and ever-evolving healthcare environment? Novant Health is seeking a Manager of Digital Experience Strategy to drive our organization's digital transformation and elevate the patient and consumer experience. As a key member of our team, you will have the opportunity to shape and implement cutting-edge strategies that enhance our digital presence and engage our community. With your expertise and leadership, you will play a critical role in shaping the future of healthcare. If you are a highly motivated and forward-thinking individual looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.
- Develop and implement innovative strategies to drive Novant Health's digital transformation and enhance the patient and consumer experience.
- Lead a team of digital experience experts and provide direction, guidance, and support to achieve organizational goals.
- Collaborate with cross-functional teams including marketing, IT, and clinical teams to align digital strategy with overall business objectives.
- Stay informed of industry trends and best practices, and proactively identify opportunities to improve digital experiences and processes.
- Utilize data and analytics to drive decision-making and measure the success of digital initiatives.
- Manage and optimize Novant Health's digital platforms, ensuring they are user-friendly, accessible, and aligned with brand standards.
- Develop and maintain relationships with external partners and vendors to support digital initiatives.
- Conduct market research and analysis to identify new digital opportunities and remain competitive in the healthcare industry.
- Create and manage budgets for digital initiatives and ensure resources are allocated effectively.
- Serve as a key spokesperson and advocate for Novant Health's digital strategy, both internally and externally.
- Communicate regularly with senior leadership to provide updates on digital initiatives and progress towards goals.
- Foster a culture of continuous learning and improvement, encouraging team members to stay updated on industry trends and expand their skills.
- Ensure compliance with all relevant laws, regulations, and company policies related to digital platforms and experiences.
Strong Background In Digital Experience Strategy: The Ideal Candidate Should Possess A Deep Understanding Of Digital Experience Strategy And Have A Proven Track Record Of Success In Implementing And Driving Digital Initiatives.
Experience In Healthcare Industry: A Strong Understanding Of The Healthcare Industry, Including Trends, Challenges, And Regulations, Is Essential For A Manager Of Digital Experience Strategy At Novant Health. Previous Experience Working In A Healthcare Organization Is Highly Preferred.
Strategic Thinking And Problem-Solving Skills: The Role Of Manager Of Digital Experience Strategy Requires The Ability To Think Strategically, Identify Opportunities For Growth And Improvement, And Develop Innovative Solutions To Complex Problems.
Strong Leadership And Communication Skills: As A Manager, This Individual Will Be Responsible For Leading A Team And Working Cross-Functionally With Various Departments. Therefore, Excellent Communication And Leadership Skills Are Crucial For Success In This Role.
Data-Driven Mindset: The Ideal Candidate Should Have A Data-Driven Mindset And Be Proficient In Analyzing And Interpreting Data To Make Informed Decisions And Track The Success Of Digital Initiatives. Experience With Data Analytics Tools And Platforms Is A Plus.
Strategic Planning
Project Management
Social Media
Team Management
Budget management
Digital Marketing
Content Strategy
Data Analytics
Customer engagement
digital transformation
User Experience (UX)
Communication
Emotional Intelligence
Leadership
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Time-Management
Conflict-Resolution
According to JobzMall, the average salary range for a Manager - Digital Experience Strategy in Charlotte, NC, USA is $90,000 - $120,000 per year. However, this may vary depending on the specific company, industry, experience level, and other factors.
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Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.

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