Novant Health

Communication Connect Relationship Manager

Novant Health

Winston-Salem, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Novant Health, we value the power of communication and the impact it has on building strong relationships. That's why we are seeking a passionate and skilled Communication Connect Relationship Manager to join our team. In this role, you will be responsible for fostering meaningful connections with our patients, staff, and community through effective communication strategies and initiatives. We are looking for someone who is dedicated to promoting open and transparent communication, has exceptional interpersonal skills, and is driven to make a positive impact on the lives of others. If you are a dynamic communicator with a strong background in relationship management, we invite you to apply for this exciting opportunity with Novant Health.

  1. Develop and implement communication strategies and initiatives to promote open and transparent communication within Novant Health.
  2. Foster meaningful connections with patients, staff, and the community through effective communication techniques.
  3. Serve as a liaison between different departments and teams within Novant Health to ensure consistent and cohesive messaging.
  4. Develop and maintain relationships with key stakeholders, including patients, staff, and community organizations.
  5. Create and distribute communication materials, such as newsletters, emails, and social media posts, to keep stakeholders informed and engaged.
  6. Monitor and analyze communication efforts to continuously improve and adapt strategies.
  7. Collaborate with cross-functional teams to ensure communication efforts align with overall organizational goals and objectives.
  8. Attend events and meetings to represent Novant Health and promote positive relationships.
  9. Serve as a resource and provide guidance on effective communication practices to colleagues and team members.
  10. Continuously seek opportunities to enhance the patient experience through effective communication.
  11. Stay up-to-date with industry trends and best practices in communication and relationship management.
  12. Support crisis communication efforts and serve as a spokesperson for Novant Health when necessary.
  13. Maintain a high level of professionalism and confidentiality in all communication efforts.
  14. Participate in training and development opportunities to enhance communication and relationship management skills.
  15. Represent Novant Health in a positive and professional manner at all times.
Where is this job?
This job is located at Winston-Salem, NC, USA
Job Qualifications
  • Bachelor's Degree In Communications, Marketing, Public Relations, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In A Customer Service Or Account Management Role.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Stakeholders.

  • Strong Project Management Skills, With The Ability To Manage Multiple Projects And Deadlines Simultaneously.

  • Knowledge Of Healthcare Industry And Understanding Of Healthcare Communication Strategies.

Required Skills
  • Networking

  • Time Management

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Relationship Building

  • Active listening

  • Teamwork

  • Collaboration

  • Interpersonal Communication

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Communication Connect Relationship Manager in Winston-Salem, NC, USA is between $50,000 and $70,000 per year. This may vary depending on the specific company, industry, and individual experience and qualifications.

Additional Information
Novant Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeJune 21st, 2025
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About Novant Health

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.

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