Novant Health

Certified Medical Assistant Lead - Concord

Novant Health

Concord, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Novant Health - a leading healthcare organization dedicated to providing exceptional care to our patients. We are currently seeking a highly skilled and motivated Certified Medical Assistant Lead to join our team at our Concord location. As a Certified Medical Assistant Lead, you will play a vital role in overseeing and supporting our team of medical assistants, ensuring that our patients receive the highest level of quality care. If you are a compassionate and driven individual with a passion for healthcare and leadership, we encourage you to apply. Join us in our mission to improve the health of our communities!

  1. Oversee and manage a team of medical assistants to ensure efficient and effective delivery of patient care.
  2. Train and mentor new medical assistants on proper procedures and protocols.
  3. Monitor and evaluate the performance of medical assistants, providing constructive feedback and support for improvement.
  4. Create and maintain schedules for medical assistant team, ensuring appropriate coverage for all shifts and patient needs.
  5. Collaborate with healthcare providers to ensure seamless coordination of patient care and support the delivery of high-quality services.
  6. Maintain a clean and organized work environment, ensuring all equipment and supplies are readily available for use.
  7. Assist with patient intake, including obtaining vital signs, medical history, and other necessary information.
  8. Perform clinical duties as needed, such as administering medications, performing basic lab tests, and assisting with minor procedures.
  9. Ensure compliance with all healthcare regulations and company policies, including maintaining patient confidentiality.
  10. Act as a liaison between medical assistants and management, communicating any issues or concerns that may arise.
  11. Participate in ongoing education and training to stay updated on industry advancements and best practices.
  12. Foster a positive and supportive work environment, promoting teamwork and collaboration among team members.
  13. Serve as a role model for other medical assistants, demonstrating professionalism, empathy, and excellent customer service.
  14. Continuously strive to improve processes and procedures to enhance the overall patient experience and quality of care.
  15. Uphold the mission and values of Novant Health, promoting a culture of excellence and dedication to improving the health of the community.
Where is this job?
This job is located at Concord, NC, USA
Job Qualifications
  • Certified Medical Assistant (Cma) Certification: The Ideal Candidate For This Role Should Hold A Valid Cma Certification From An Accredited Institution. This Certification Ensures That The Candidate Has The Necessary Knowledge And Skills To Perform The Duties Of A Medical Assistant Efficiently.

  • Previous Leadership Experience: As A Lead Medical Assistant, The Candidate Will Be Responsible For Supervising And Training Other Medical Assistants. Therefore, Previous Experience In A Leadership Role, Such As A Team Leader Or Supervisor, Is Essential For This Position.

  • Knowledge Of Medical Terminology And Procedures: A Certified Medical Assistant Lead Should Have A Strong Understanding Of Medical Terminology And Procedures To Effectively Communicate With Patients, Physicians, And Other Healthcare Professionals. This Knowledge Is Critical In Ensuring Accurate And Timely Patient Care.

  • Electronic Health Record (Ehr) Proficiency: Novant Health Utilizes Electronic Health Records To Maintain Patient Records. Therefore, The Ideal Candidate Should Be Proficient In Using Ehr Systems To Record Patient Information, Schedule Appointments, And Manage Medical Records.

  • Excellent Communication And Interpersonal Skills: As A Lead Medical Assistant, The Candidate Will Be Interacting With Patients, Healthcare Professionals, And Other Staff Members On A Daily Basis. Therefore, Strong Communication And Interpersonal Skills Are Necessary To Effectively Communicate And Collaborate With Others In A Healthcare Setting.

Required Skills
  • Quality Assurance

  • Medical Terminology

  • Patient care

  • Team Leadership

  • Infection control

  • Training and Development

  • Medication Administration

  • Time

  • Phlebotomy

  • Clinical Expertise

  • Electronic Health Records

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Certified Medical Assistant Lead - Concord in Concord, NC, USA is $32,000 - $45,000 per year. However, this can vary depending on the specific job duties, experience level, and employer. It is best to research the specific job posting or speak with the employer for a more accurate salary range.

Additional Information
Novant Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 3rd, 2025
Apply BeforeJuly 8th, 2026
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About Novant Health

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.

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