Novant Health

Certified Medical Assistant Lead

Novant Health

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a rewarding career in the healthcare industry? Do you possess strong leadership skills and a passion for patient care? Novant Health is seeking a highly motivated and experienced Certified Medical Assistant Lead to join our team. In this role, you will have the opportunity to provide direct patient care and mentor a team of medical assistants. Our ideal candidate is a dedicated and compassionate individual who is certified as a medical assistant and has previous leadership experience. Join us in making a positive impact on the lives of our patients as a Certified Medical Assistant Lead at Novant Health.

  1. Provide direct patient care: The Certified Medical Assistant Lead will be responsible for providing direct care to patients, including taking vital signs, administering medications, and assisting with procedures.
  2. Mentor and lead a team: This role will involve mentoring and leading a team of medical assistants, ensuring that they are properly trained and providing guidance and support when needed.
  3. Ensure quality patient care: The Certified Medical Assistant Lead will be responsible for ensuring that all patients receive high-quality care by monitoring and evaluating the performance of the medical assistant team.
  4. Uphold standards and protocols: It will be the responsibility of the Certified Medical Assistant Lead to ensure that all medical assistant team members follow established protocols and adhere to company standards.
  5. Maintain accurate records: This role will involve maintaining accurate and up-to-date patient records, including medical histories, test results, and other relevant information.
  6. Serve as a liaison: The Certified Medical Assistant Lead will serve as a liaison between the medical assistant team and other healthcare professionals, including doctors, nurses, and administrative staff.
  7. Assist with training and onboarding: The Certified Medical Assistant Lead will assist with training and onboarding new medical assistant team members, ensuring they are properly trained and integrated into the team.
  8. Monitor inventory and supplies: It will be the responsibility of the Certified Medical Assistant Lead to monitor inventory and supplies, ensuring that the necessary medical equipment and supplies are always available for patient care.
  9. Adhere to safety and infection control protocols: The Certified Medical Assistant Lead will ensure that all team members adhere to safety and infection control protocols, creating a safe and healthy environment for patients and staff.
  10. Embody company values: The Certified Medical Assistant Lead will embody the values of Novant Health, including compassion, respect, diversity, and excellence, in all interactions with patients, team members, and others.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Valid Certification: The Ideal Candidate For A Certified Medical Assistant Lead Position At Novant Health Must Possess A Valid Certification From An Accredited Organization Such As The American Association Of Medical Assistants (Aama) Or The National Healthcareer Association (Nha).

  • Previous Leadership Experience: The Role Of A Certified Medical Assistant Lead Requires Strong Leadership Skills. Candidates Should Have Previous Experience In A Supervisory Or Lead Role In A Medical Setting.

  • Knowledge Of Medical Procedures And Equipment: A Successful Certified Medical Assistant Lead Must Have A Thorough Understanding Of Medical Procedures And Equipment Used In A Clinical Setting. This Includes Knowledge Of Electronic Health Records (Ehr) Systems And Experience With Medical Coding And Billing.

  • Excellent Communication Skills: Effective Communication Is Essential In This Role, As The Certified Medical Assistant Lead Will Be Responsible For Directing And Delegating Tasks To Other Medical Assistants. They Should Also Be Able To Communicate Effectively With Patients And Other Healthcare Professionals.

  • Strong Organizational Skills: A Certified Medical Assistant Lead Must Be Able To Handle Multiple Tasks And Prioritize Effectively In A Fast-Paced Environment. They Should Also Have Excellent Time Management Skills And Be Able To Work Efficiently Under Pressure.

Required Skills
  • Communication Skills

  • Time Management

  • Team Management

  • Multitasking

  • Medical Terminology

  • Patient care

  • Phlebotomy

  • Clinical Expertise

  • Electronic Health Records (Ehr)

  • Leadership Ability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Certified Medical Assistant Lead in Charlotte, NC, USA is $31,000 to $42,000 per year. This range can vary depending on factors such as experience, education, and location within the city. Some employers may also offer additional benefits and bonuses, which can affect the overall salary range.

Additional Information
Novant Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeJune 9th, 2026
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About Novant Health

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.

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