Central Scheduling and Staffing Associate
At Novant Health, we believe that every member of our team plays a crucial role in providing exceptional care to our patients. That's why we are looking for a highly organized and detail-oriented individual to join our team as a Central Scheduling and Staffing Associate. In this role, you will play a critical part in ensuring that our facilities are fully staffed and equipped to meet the needs of our patients. If you have a passion for healthcare and possess excellent communication and time-management skills, we invite you to apply for this exciting opportunity.
- Manage and maintain the central scheduling and staffing system for all Novant Health facilities.
- Coordinate and schedule appointments, procedures, and surgeries for patients and healthcare providers.
- Monitor and adjust staffing levels to ensure adequate coverage for patient needs.
- Communicate with healthcare providers and staff to ensure accurate and timely scheduling.
- Maintain accurate records and documentation of schedules, staffing levels, and changes.
- Collaborate with other departments to ensure efficient and effective use of resources.
- Identify and resolve any staffing or scheduling conflicts.
- Assist with recruitment and onboarding of new healthcare providers and staff.
- Monitor and track staff time off requests and ensure appropriate coverage.
- Provide excellent customer service to patients, healthcare providers, and staff.
- Stay up-to-date on industry trends and best practices related to scheduling and staffing.
- Comply with all relevant regulations and policies related to scheduling and staffing.
- Participate in meetings and trainings to improve knowledge and skills.
- Collaborate with team members to identify and implement process improvements.
- Maintain confidentiality and handle sensitive information with discretion.
- Handle other administrative and clerical tasks as needed.
Excellent Communication Skills: The Ability To Effectively Communicate With Patients, Healthcare Providers, And Other Staff Members Is Crucial For A Central Scheduling And Staffing Associate To Ensure Smooth Operations And Patient Satisfaction.
Strong Organizational Skills: This Position Requires Managing Schedules For Multiple Departments And Coordinating With Various Healthcare Providers. A Central Scheduling And Staffing Associate Must Be Detail-Oriented And Able To Efficiently Prioritize Tasks.
Knowledge Of Medical Terminology And Procedures: Familiarity With Medical Terminology And Procedures Is Essential For Accurately Scheduling Appointments And Assigning Staff Members To Specific Departments And Duties.
Experience In Healthcare Scheduling Or Staffing: Previous Experience In A Healthcare Setting, Particularly In Scheduling Or Staffing, Is Highly Beneficial For This Role. It Demonstrates An Understanding Of The Industry And The Ability To Handle The Demands Of The Job.
Customer Service Experience: As A Central Scheduling And Staffing Associate, You Will Be Interacting With Patients And Their Families On A Regular Basis. Therefore, Experience In Customer Service Is Important To Ensure A Positive And Compassionate Experience For All Parties Involved.
Communication
Time Management
Scheduling
Multitasking
Attention to detail
customer service
Computer skills
Organization
Staffing
team
Resourcefulness
Prioritization
Communication
Conflict Resolution
Decision Making
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Central Scheduling and Staffing Associate in Charlotte, NC, USA is $31,000 to $40,000 per year. This can vary depending on the specific company, experience level, and job responsibilities of the individual. Some companies may offer additional benefits and bonuses as part of the total compensation package.
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Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.
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