Care Connection Spec I

At Novant Health, we believe that providing exceptional care starts with establishing strong connections with our patients. As a Care Connection Specialist I, you will play a vital role in creating a positive and welcoming environment for our patients by providing outstanding customer service and support. We are looking for individuals who are passionate about making a difference in people's lives and have a strong desire to help others. If you have excellent communication skills, a compassionate nature, and a commitment to delivering quality care, we encourage you to apply for this rewarding position.

1. Establish strong connections with patients: Develop and maintain positive and professional relationships with patients to promote trust and comfort in their healthcare experience.
2. Provide exceptional customer service: Deliver outstanding customer service through every interaction with patients, including answering questions, addressing concerns, and providing assistance with scheduling and appointments.
3. Foster a welcoming environment: Create a warm and welcoming environment for patients by greeting them with a friendly attitude and ensuring their comfort and needs are met.
4. Support patients: Offer support and assistance to patients, including providing resources and information, addressing concerns, and helping with any necessary paperwork or forms.
5. Demonstrate compassion: Show empathy and understanding towards patients and their unique needs, and strive to make a positive impact in their lives.
6. Communicate effectively: Utilize excellent communication skills to effectively convey information and instructions to patients, as well as collaborate with other healthcare professionals.
7. Commit to quality care: Demonstrate a commitment to providing high-quality care by following established protocols and procedures, and continuously seeking opportunities for improvement.
8. Uphold company values: Adhere to the values and mission of the company, promoting a culture of compassion, respect, and excellence.
9. Stay updated with healthcare regulations: Stay informed and up-to-date with healthcare regulations and policies, ensuring compliance and promoting a safe and ethical work environment.
10. Collaborate with team members: Work collaboratively with other team members to ensure a seamless experience for patients and promote a positive work environment.

According to JobzMall, the average salary range for a Care Connection Spec I in Winston-Salem, NC, USA is $28,000 - $37,000 per year. This may vary depending on the specific company, level of experience, and other factors.

Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals. Its network consists of more than 1,600 physicians and 29,000 employees at more than 640 locations, including 15 medical centers and hundreds of outpatient facilities and physician clinics.