Northwestern Medicine

Program Manager - Quality

Northwestern Medicine

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Northwestern Medicine, our Program Manager - Quality position is an amazing opportunity for an experienced and highly motivated leader to help drive our excellence in patient care. Our ideal candidate for this role is an experienced professional with a passion for healthcare excellence. They will be responsible for developing, managing, and implementing quality assurance and improvement initiatives across our organization.We are looking for someone with a Bachelor's degree in healthcare administration, public health, or a related field and at least five years of experience in a healthcare setting. The successful candidate will have extensive knowledge of healthcare quality assurance and improvement initiatives, excellent organizational and communication skills, and the ability to collaborate with a diverse range of stakeholders. This position requires the ability to think strategically and to develop creative solutions to complex challenges. The ideal candidate will have a commitment to delivering superior patient care and will be passionate about creating a culture of continuous improvement.If you feel you are the right fit for this role, Northwestern Medicine looks forward to hearing from you!

Responsibilities:

  1. Develop, manage, and implement quality assurance and improvement initiatives across the organization.
  2. Collaborate with a diverse range of stakeholders to ensure success of initiatives.
  3. Think strategically and develop creative solutions to complex challenges.
  4. Monitor implementing initiatives and adjust as needed to ensure successful outcomes.
  5. Work closely with the healthcare team to ensure top quality patient care.
  6. Maintain a culture of continuous improvement and excellence.
  7. Lead by example and motivate employees to achieve excellence.
  8. Monitor and report on quality assurance and improvement initiatives.
  9. Research best practices in healthcare quality assurance and improvement.
  10. Prepare reports and presentations on quality assurance and improvement.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In A Related Field

  • Excellent Communication

  • + Years Of Experience In Program Management

  • Certified Project Management Professional (Pmp) Or Equivalent Certification

  • Knowledge Of And Experience With Quality Assurance And Quality Control Processes

  • Demonstrated Success In Leading And Managing Large-Scale Projects

  • Understanding Of Change Management & Process Improvement Principles

  • Organizational

  • And Problem-

Required Skills
  • Documentation

  • Quality Assurance

  • Change Management

  • Process Improvement

  • Project Management

  • Vendor Management

  • Planning

  • Communication

  • Scheduling

  • Problem Solving

  • Negotiation

  • Risk Analysis

  • Collaboration

  • Agile methodologies

  • Cost control

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Program Manager - Quality in Chicago, IL, USA is $67,510 - $124,837 per year. This salary range is based on a variety of factors, such as experience, industry, and education.

Additional Information
Northwestern Medicine is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 4th, 2023
Apply BeforeMay 22nd, 2025
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About Northwestern Medicine

Northwestern Medicine formerly Northwestern Memorial Healthcare, is a non-profit healthcare system affiliated with the Northwestern University Feinberg School of Medicine, in Chicago, Illinois. Members include research hospitals, acute care facilities, and academic centers.

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