
Patient Access Specialist
At Northwestern Medicine, we are looking for a Patient Access Specialist who is dedicated to providing exceptional care for our patients. The successful candidate will have strong customer service and administrative skills and be detail-oriented, organized, and have excellent written and verbal communication skills. We are looking for someone who can handle a variety of tasks in a fast-paced and sometimes stressful environment. The Patient Access Specialist will be responsible for facilitating patient access to our healthcare services.The ideal candidate will have excellent interpersonal and customer service skills, be highly organized and detail-oriented, and have knowledge of medical terminology and insurance types. A high school diploma or GED is required, and additional training or certification in medical billing or coding is preferred. In addition, the successful candidate must have the ability to work independently and as part of a team.We are looking for someone who is enthusiastic, personable, and motivated to make a difference in the lives of our patients. If you think you have the skills and qualities we are seeking, we encourage you to apply!
Responsibilities for Patient Access Specialist:
- Provide exceptional customer service to all patients.
- Process patient information accurately and efficiently.
- Ensure patient access to healthcare services.
- Handle a variety of tasks in a fast-paced environment.
- Maintain knowledge of medical terminology and insurance types.
- Utilize excellent written and verbal communication skills.
- Maintain organization and detail-oriented filing systems.
- Assist with billing and coding processes.
- Work both independently and as part of a team.
- Participate in ongoing training related to patient access.
Excellent Customer Service Skills
Knowledge Of Medical Terminology
Ability To Maintain Patient Confidentiality
Ability To Multi-Task
Strong Attention To Detail
Proficiency In Ms Office Suite
Knowledge Of Insurance And Managed Care Principles
Basic Math And Accounting Skills
Documentation
Data Entry
Communication
Scheduling
Attention to detail
Problem Solving
customer service
Coding
Billing
Verification
Authorization
Multi-tasking
Accuracy
Insurance Verification
Registration
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Positive Attitude
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Access Specialist in Chicago, IL, USA is $27,000 - $48,000 per year. Salaries will vary depending on the employer, experience, and qualifications.
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Northwestern Medicine formerly Northwestern Memorial Healthcare, is a non-profit healthcare system affiliated with the Northwestern University Feinberg School of Medicine, in Chicago, Illinois. Members include research hospitals, acute care facilities, and academic centers.

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