Northwestern Medicine

Patient Access Specialist

Northwestern Medicine

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Northwestern Medicine, we are looking for a Patient Access Specialist who is dedicated to providing exceptional care for our patients. The successful candidate will have strong customer service and administrative skills and be detail-oriented, organized, and have excellent written and verbal communication skills. We are looking for someone who can handle a variety of tasks in a fast-paced and sometimes stressful environment. The Patient Access Specialist will be responsible for facilitating patient access to our healthcare services.The ideal candidate will have excellent interpersonal and customer service skills, be highly organized and detail-oriented, and have knowledge of medical terminology and insurance types. A high school diploma or GED is required, and additional training or certification in medical billing or coding is preferred. In addition, the successful candidate must have the ability to work independently and as part of a team.We are looking for someone who is enthusiastic, personable, and motivated to make a difference in the lives of our patients. If you think you have the skills and qualities we are seeking, we encourage you to apply!

Responsibilities for Patient Access Specialist:

  1. Provide exceptional customer service to all patients.
  2. Process patient information accurately and efficiently.
  3. Ensure patient access to healthcare services.
  4. Handle a variety of tasks in a fast-paced environment.
  5. Maintain knowledge of medical terminology and insurance types.
  6. Utilize excellent written and verbal communication skills.
  7. Maintain organization and detail-oriented filing systems.
  8. Assist with billing and coding processes.
  9. Work both independently and as part of a team.
  10. Participate in ongoing training related to patient access.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Knowledge Of Medical Terminology

  • Ability To Maintain Patient Confidentiality

  • Ability To Multi-Task

  • Strong Attention To Detail

  • Proficiency In Ms Office Suite

  • Knowledge Of Insurance And Managed Care Principles

  • Basic Math And Accounting Skills

Required Skills
  • Documentation

  • Data Entry

  • Communication

  • Scheduling

  • Attention to detail

  • Problem Solving

  • customer service

  • Coding

  • Billing

  • Verification

  • Authorization

  • Multi-tasking

  • Accuracy

  • Insurance Verification

  • Registration

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Positive Attitude

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Access Specialist in Chicago, IL, USA is $27,000 - $48,000 per year. Salaries will vary depending on the employer, experience, and qualifications.

Additional Information
Northwestern Medicine is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 4th, 2023
Apply BeforeJune 9th, 2026
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About Northwestern Medicine

Northwestern Medicine formerly Northwestern Memorial Healthcare, is a non-profit healthcare system affiliated with the Northwestern University Feinberg School of Medicine, in Chicago, Illinois. Members include research hospitals, acute care facilities, and academic centers.

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