Northwestern Medicine

Information Liaison-Surgery

Northwestern Medicine

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for an experienced, organized, and detail-oriented Information Liaison-Surgery to join Northwestern Medicine's team. The successful candidate will be responsible for effectively managing and coordinating all information and communication activities related to our surgery departments. This position requires a strong customer service orientation, superior communication and interpersonal skills, and a deep understanding of healthcare operations. The ideal candidate should be a self-starter, able to work independently and collaboratively, and have the ability to prioritize tasks and manage competing demands. If you have a passion for providing excellent patient care and are committed to ensuring the highest quality of patient experience, we want to hear from you!Required Qualifications:• A minimum of 3-5 years of experience in a healthcare information/liaison role• Advanced knowledge of healthcare operations and processes• Demonstrated ability to manage multiple projects and tasks• Excellent communication and interpersonal skills• Ability to exercise discretion and independent judgment• Ability to work well under pressure• Proficiency in Microsoft Office Suite

Responsibilities:

  1. Manage and coordinate all information and communication activities related to the surgery departments.
  2. Provide excellent customer service and ensure the highest quality of patient experience.
  3. Exercise discretion and independent judgment in handling patient information.
  4. Prioritize tasks and manage competing demands.
  5. Maintain a deep understanding of healthcare operations and processes.
  6. Work independently and collaboratively with other healthcare professionals.
  7. Communicate effectively with patients, families, and other healthcare personnel.
  8. Utilize Microsoft Office Suite to complete daily tasks and projects.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Ability To Maintain Patient Confidentiality

  • Proficiency In Microsoft Office Suite

  • Ability To Work Independently And As Part Of A Team

  • Or Related Field

  • Knowledge Of Medical Terminology And Processes

  • Working Knowledge Of Scheduling Software

  • Ability To Multitask And Prioritize Tasks

  • Bachelor's Degree In Healthcare

  • Information Technology

Required Skills
  • Documentation

  • Research

  • Communication

  • Multitasking

  • Negotiation

  • Listening

  • Technical

  • Collaboration

  • Administrative

  • Analytical

  • Problem-Solving

  • Organizational

  • Decision-Making

  • Interpersonal

  • Patient-Care

Soft Skills
  • Communication

  • Interpersonal

  • Leadership

  • Negotiation

  • Time management

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Information Liaison-Surgery in Chicago, IL, USA is $51,000 to $63,000 per year.

Additional Information
Northwestern Medicine is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 4th, 2023
Apply BeforeJune 9th, 2026
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About Northwestern Medicine

Northwestern Medicine formerly Northwestern Memorial Healthcare, is a non-profit healthcare system affiliated with the Northwestern University Feinberg School of Medicine, in Chicago, Illinois. Members include research hospitals, acute care facilities, and academic centers.

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