Northwestern Medicine

Financial Assessor - Patient Accounting

Northwestern Medicine

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Northwestern Medicine, we are looking for a highly motivated and experienced Financial Assessor - Patient Accounting to join our team. In this role, you will be responsible for assessing financial need and determining eligibility of patients for payment assistance. To be successful in this position, you should have a minimum of three years of experience in a financial services role, preferably in a healthcare setting. You should also have a strong understanding of insurance and governmental healthcare programs.We are looking for someone with a strong attention to detail, excellent communication and problem-solving skills, and the ability to maintain a professional and friendly demeanor while interacting with patients. The ideal candidate will have experience in customer service, as well as the ability to demonstrate empathy and patience with patients.This is an exciting opportunity to join an organization that values innovation and collaboration while providing exceptional care to our community. If you are looking for a challenging and rewarding position, we encourage you to apply!

Responsibilities:

  • Analyze financial information and assess patient needs to determine eligibility for payment assistance
  • Review insurance and government healthcare program policies to ensure patient eligibility
  • Maintain accurate and up-to-date records of patient information and payments
  • Keep up-to-date on changes in policy and regulations related to patient financial eligibility
  • Provide excellent customer service and demonstrate empathy and patience when interacting with patients
  • Work collaboratively with other departments to ensure consistent and accurate reporting
  • Troubleshoot and resolve any issues that arise with patient payments or eligibility
  • Communicate and advise patients on financial options and payment plans
  • Utilize effective problem solving skills to resolve disputes and conflicts
  • Maintain a professional and friendly demeanor when working with patients, colleagues, and stakeholders
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Or Related Field

  • Bachelor's Degree In Accounting

  • Finance

  • Minimum Years Of Experience In Patient Accounting

  • Knowledge Of Coding And Medical Terminology

  • Strong Math And Analytical Skills

  • Knowledge Of Healthcare Reimbursement Systems

  • Proficiency In Microsoft Office Applications.

Required Skills
  • Budgeting

  • Documentation

  • Accounting

  • Insurance

  • Data Analysis

  • Communication

  • Negotiation

  • Auditing

  • Compliance

  • Claims

  • Cost control

  • Problem-Solving

  • Recordkeeping

  • Financials

  • Reimbursement

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Financial Assessor - Patient Accounting in Chicago, IL, USA is between $42,617 and $71,240. The median salary for this position is $55,846.

Salary ranges can vary widely depending on the employer, the level of experience, the years of experience, the industry, the location, and other factors. It is important to research salaries for any profession before committing to a job.

Additional Information
Northwestern Medicine is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 4th, 2023
Apply BeforeMay 22nd, 2025
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About Northwestern Medicine

Northwestern Medicine formerly Northwestern Memorial Healthcare, is a non-profit healthcare system affiliated with the Northwestern University Feinberg School of Medicine, in Chicago, Illinois. Members include research hospitals, acute care facilities, and academic centers.

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