
Senior Manager, Operations
Welcome to Northwell Health, where we strive to provide exceptional healthcare services to our patients and their families. We are currently seeking a highly experienced and motivated Senior Manager, Operations to join our team. As a Senior Manager, you will play a critical role in overseeing and optimizing the operational processes across our organization. We are looking for a leader who is passionate about delivering high-quality care and has a strong track record of effectively managing and developing teams. If you are a proactive problem-solver with a strategic mindset and excellent communication skills, we encourage you to apply for this exciting opportunity.
- Oversee and optimize operational processes: The Senior Manager will be responsible for monitoring and analyzing the various operational processes within Northwell Health and identifying areas for improvement to ensure efficient and effective delivery of healthcare services.
- Develop and implement strategies: The Senior Manager will work closely with the executive team to develop and implement strategic plans to improve operational efficiency, reduce costs, and enhance patient experience.
- Manage and develop teams: This role will involve overseeing and managing a team of operational staff, providing guidance, coaching, and support to ensure they are equipped to perform their roles effectively. The Senior Manager will also be responsible for identifying and developing talent within the team.
- Ensure high-quality care: The Senior Manager will be responsible for ensuring that all operational processes and procedures adhere to high standards of quality and compliance. They will also work closely with clinical teams to identify opportunities to improve patient care and experience.
- Analyze data and provide insights: This role will involve analyzing data related to operational processes, identifying trends and patterns, and providing insights to inform decision-making and drive continuous improvement.
- Collaborate with cross-functional teams: The Senior Manager will work closely with other departments, such as finance, human resources, and IT, to ensure smooth coordination and alignment of operational processes across the organization.
- Proactively identify and solve problems: As a proactive problem-solver, the Senior Manager will be responsible for identifying potential issues and implementing solutions to minimize risks and ensure operational efficiency.
- Communicate effectively: The Senior Manager will be responsible for communicating operational updates and changes to relevant stakeholders, including executive leadership, department heads, and staff.
- Monitor and manage budgets: This role will involve monitoring and managing the budget for operational processes, ensuring that resources are allocated effectively and efficiently.
- Stay updated on industry trends and best practices: The Senior Manager will stay informed about industry trends, best practices, and regulatory changes related to healthcare operations and incorporate them into Northwell Health's processes and procedures
Extensive Experience In Healthcare Operations Management: A Senior Manager, Operations At Northwell Health Should Have At Least 8-10 Years Of Experience In Healthcare Operations Management, With A Strong Understanding Of The Industry And Its Complexities.
Proven Leadership Skills: This Position Requires A Leader Who Can Effectively Manage A Team, Set Goals, And Drive Results. The Ideal Candidate Should Have A Track Record Of Successfully Leading And Motivating Teams To Achieve Organizational Objectives.
Strong Financial Acumen: A Senior Manager, Operations At Northwell Health Must Have A Deep Understanding Of Financial Management, Including Budgeting, Forecasting, And Cost Control. They Should Be Able To Analyze Financial Data And Make Strategic Decisions To Improve The Organization's Financial Performance.
Excellent Communication And Interpersonal Skills: The Role Of A Senior Manager, Operations Involves Working With Various Stakeholders, Including Senior Leadership, Physicians, And Staff. Therefore, Strong Communication And Interpersonal Skills Are Crucial To Effectively Collaborate And Build Relationships With Different Teams.
Ability To Drive Process Improvement And Change Management: Northwell Health Is Committed To Continuously Improving Its Operations And Processes. As Such, A Senior Manager, Operations Should Have Experience In Driving Process Improvements And Managing Change Initiatives. They Should Be Able To Identify Areas For Improvement And Implement Effective Solutions To Enhance Efficiency And Quality Of Care.
Quality Assurance
Change Management
Process Improvement
Strategic Planning
Project Management
Data Analysis
Contract Negotiation
Budget management
Team Leadership
Risk assessment
Resource allocation
Performance evaluation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Senior Manager, Operations in New Hyde Park, NY, USA is between $110,000 and $150,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.
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Northwell Health is a nonprofit integrated healthcare network that is New York State's largest healthcare provider and private employer, with more than 68,000 employees in 2019.

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