Patient Care Associate
Welcome to Northwell Health, one of the largest healthcare systems in the New York area. We are currently seeking a dedicated and compassionate Patient Care Associate to join our team and support our mission of providing exceptional patient care. This is an exciting opportunity to make a difference in the lives of our patients and their families while working alongside a team of talented and caring healthcare professionals. The ideal candidate will have a strong background in patient care, excellent communication skills, and a genuine desire to help others. If you are looking for a fulfilling career in healthcare, we encourage you to apply for this position and become a vital member of our Northwell Health family.
- Greet and welcome patients and their families as they enter the healthcare facility.
- Assist patients with check-in procedures, including verifying personal and insurance information.
- Escort patients to their designated rooms or waiting areas.
- Communicate effectively with patients, families, and healthcare team members to ensure a positive patient experience.
- Assist in answering phone calls and directing them to the appropriate department or individual.
- Monitor and maintain patient waiting areas, ensuring they are clean and orderly.
- Provide emotional support to patients and their families during difficult or stressful situations.
- Assist healthcare team members with direct patient care, such as taking vital signs, assisting with activities of daily living, and providing comfort measures.
- Document patient information accurately and in a timely manner.
- Collaborate with other healthcare professionals to ensure the delivery of safe and effective patient care.
- Adhere to all hospital policies and protocols, including infection control and patient confidentiality.
- Participate in ongoing training and education to maintain and improve skills and knowledge.
- Report any patient concerns or issues to the appropriate healthcare team member.
- Maintain a professional and compassionate attitude towards patients, families, and colleagues.
- Contribute to a positive and supportive work environment.
High School Diploma Or Equivalent: A Patient Care Associate Is Required To Have A Minimum Of A High School Diploma Or Equivalent Education. This Ensures Basic Literacy And Numeracy Skills Necessary For The Job.
Certified Nursing Assistant (Cna) Certification: Northwell Health Requires All Patient Care Associates To Be Certified As A Cna. This Certification Demonstrates Proficiency In Basic Nursing Skills Such As Taking Vital Signs, Assisting With Activities Of Daily Living, And Providing Basic Patient Care.
Prior Experience In A Healthcare Setting: Previous Experience Working In A Hospital, Nursing Home, Or Other Healthcare Facility Is Highly Preferred For Patient Care Associate Positions At Northwell Health. This Experience Provides A Foundation Of Knowledge And Skills That Can Be Applied To The Job.
Excellent Communication And Interpersonal Skills: Patient Care Associates Must Have Strong Communication Skills To Effectively Interact With Patients, Families, And Other Healthcare Professionals. They Must Also Have Strong Interpersonal Skills To Provide Compassionate And Supportive Care To Patients.
Ability To Work In A Fast-Paced And Dynamic Environment: Working In A Healthcare Setting Can Be Fast-Paced And Unpredictable. Patient Care Associates At Northwell Health Must Have The Ability To Adapt To Changing Situations And Work Efficiently In A Fast-Paced Environment. This Also Includes The Ability To Prioritize Tasks And Manage Time Effectively.
Communication
Basic Life Support
Teamwork
Infection control
Medication Administration
Wound care
Vital Signs
Patient assessment
Medical Documentation
Patient education
Patient Safety
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Care Associate in New York, NY, USA is $34,000-$53,000 per year. This can vary depending on the specific job duties, experience level, and employer. Some patient care associates may also receive benefits such as healthcare, dental, and retirement plans.
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Northwell Health is a nonprofit integrated healthcare network that is New York State's largest healthcare provider and private employer, with more than 68,000 employees in 2019.
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