Patient Access Services Representative

Welcome to Northwell Health! We are seeking a highly motivated and compassionate individual to join our team as a Patient Access Services Representative. As a representative, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for our patients. We are looking for someone with excellent communication and organizational skills, as well as a strong commitment to delivering high-quality care. If you are passionate about making a difference in the lives of others and have a desire to grow within a dynamic healthcare organization, we encourage you to apply. Join us and become a part of a team dedicated to improving the health and well-being of our community.

• Greet and welcome patients and their families with a friendly and professional demeanor
• Provide excellent customer service by addressing patient inquiries and concerns in a timely and empathetic manner
• Ensure accurate and efficient patient registration and scheduling by collecting and verifying patient information
• Maintain patient confidentiality and follow all HIPAA guidelines
• Collaborate with other departments to coordinate patient appointments and ensure smooth patient flow
• Educate patients on Northwell Health services and assist with any necessary paperwork or forms
• Handle payment transactions and assist with insurance verification and authorization processes
• Handle phone calls and emails from patients and other healthcare professionals
• Maintain a clean and organized work environment to promote a positive and welcoming atmosphere
• Attend trainings and stay updated on Northwell Health policies, procedures, and services
• Continuously strive to improve patient satisfaction and actively seek out ways to enhance the patient experience
• Adhere to all safety and infection control protocols to ensure a safe and healthy environment for patients and staff
• Contribute to a positive and collaborative team environment by supporting and assisting coworkers as needed.

According to JobzMall, the average salary range for a Patient Access Services Representative in New Hyde Park, NY, USA is $35,000 - $55,000 per year. This range can vary depending on factors such as education and experience level, specific job duties, and the employer's location and industry. Additionally, some patient access services representatives may also receive benefits and bonuses, which can affect their overall compensation.

Northwell Health is a nonprofit integrated healthcare network that is New York State's largest healthcare provider and private employer, with more than 68,000 employees in 2019.