Northwell Health

Mail Order Pharmacy Technician

Northwell Health

New Hyde Park, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Northwell Health, where we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a skilled and detail-oriented Mail Order Pharmacy Technician to join our team. In this role, you will play a crucial role in ensuring timely and accurate delivery of medication to our patients. Your attention to detail and commitment to providing the best possible care will directly impact the lives of our patients. If you are a highly organized individual with a passion for helping others, we encourage you to apply for this exciting opportunity.

  1. Process and fulfill patient medication orders through mail delivery according to company policies and procedures.
  2. Accurately enter and maintain patient and prescription information in the pharmacy database.
  3. Collaborate with other healthcare professionals to ensure timely and accurate delivery of medication.
  4. Monitor inventory levels and communicate with suppliers to ensure an adequate supply of medication.
  5. Comply with all state and federal laws and regulations regarding the handling and dispensing of medication.
  6. Perform quality control checks on all medications prior to shipment.
  7. Handle patient inquiries and concerns in a professional and compassionate manner.
  8. Use excellent organizational and time management skills to prioritize and complete tasks efficiently.
  9. Maintain confidentiality of patient information and uphold HIPAA regulations.
  10. Continuously strive to improve processes and productivity within the mail order pharmacy department.
  11. Participate in training and education programs to stay updated on industry developments and best practices.
  12. Adhere to safety procedures and maintain a clean and organized work environment.
  13. Collaborate with team members to ensure department goals and objectives are achieved.
  14. Demonstrate a commitment to providing exceptional customer service to our patients and their families.
  15. Perform other duties and responsibilities as assigned by the pharmacy manager or supervisor.
Where is this job?
This job is located at New Hyde Park, NY, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For A Mail Order Pharmacy Technician At Northwell Health Is A High School Diploma Or Equivalent. This Demonstrates A Basic Level Of Education And Knowledge Necessary For The Job.

  • Pharmacy Technician Certification: Candidates For This Position Must Be Certified As A Pharmacy Technician By The Pharmacy Technician Certification Board (Ptcb) Or The National Healthcareer Association (Nha). This Ensures That The Individual Has The Necessary Knowledge And Skills To Perform The Job Duties Effectively.

  • Previous Pharmacy Experience: Prior Experience Working In A Pharmacy Setting Is Preferred For This Role. This Includes Experience As A Pharmacy Technician Or Other Positions In A Pharmacy, Such As A Pharmacy Assistant Or Clerk. Experience In A Mail Order Pharmacy Setting Is Also Highly Desirable.

  • Knowledge Of Pharmacy Operations And Procedures: A Strong Understanding Of Pharmacy Operations And Procedures Is Essential For This Role. This Includes Knowledge Of Prescription Processing, Medication Dispensing, Inventory Management, And Quality Control Measures.

  • Excellent Communication And Customer Service Skills: As A Mail Order Pharmacy Technician, The Individual Will Be Responsible For Interacting With Patients, Healthcare Providers, And Insurance Companies. Therefore, Strong Communication And Customer Service Skills Are Necessary To Effectively And Professionally Handle These Interactions.

Required Skills
  • Quality Assurance

  • Data Entry

  • Inventory Management

  • customer service

  • Medication Dispensing

  • patient counseling

  • Insurance Verification

  • Medication Safety

  • Pharmacy Law

  • Pharmaceutical Calculations

  • Prescription Processing

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Mail Order Pharmacy Technician in New Hyde Park, NY, USA is $27,000-$50,000 per year. This can vary depending on factors such as experience, education, and the specific company or pharmacy the technician works for. Some employers may also offer additional benefits such as health insurance and retirement plans.

Additional Information
Northwell Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 9th, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Northwell Health

Northwell Health is a nonprofit integrated healthcare network that is New York State's largest healthcare provider and private employer, with more than 68,000 employees in 2019.

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