
IT&S Technician
Welcome to Northwell Health, where we are dedicated to providing exceptional care to our patients and creating a positive work environment for our employees. We are currently seeking a skilled and motivated IT&S Technician to join our team and help support our technology infrastructure. As an IT&S Technician, you will play a crucial role in maintaining and troubleshooting our systems, ensuring that our organization runs smoothly and efficiently. We are looking for someone with a strong technical background, excellent problem-solving skills, and a passion for providing top-notch customer service. If you are a team player with a knack for technology, we encourage you to apply for this exciting opportunity.
- Maintain and troubleshoot the organization's technology infrastructure, including hardware, software, and networking systems.
- Respond to and resolve technical issues reported by employees, ensuring minimal disruption to their work.
- Install, configure, and update software and hardware components as needed.
- Monitor system performance and proactively identify and address any potential issues.
- Collaborate with other members of the IT team to develop and implement new technology solutions.
- Train and support employees on the use of various technology systems and tools.
- Document and maintain accurate records of all technical support activities.
- Stay up-to-date with the latest technology trends and advancements in order to make recommendations for improving the organization's systems.
- Ensure compliance with data privacy and security regulations.
- Provide excellent customer service to all employees, responding promptly and professionally to their technology needs.
- Work closely with vendors and third-party providers to resolve complex technical issues.
- Assist with the procurement and inventory management of technology equipment and supplies.
- Adhere to all organizational policies and procedures, as well as industry best practices for IT support.
- Act as a positive and collaborative member of the IT team, contributing to a positive and supportive work environment.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
Minimum Of 2-3 Years Experience In A Technical Support Role, Preferably In A Healthcare Setting.
Demonstrated Knowledge Of It Infrastructure, Including Hardware, Software, And Networking Systems.
Strong Troubleshooting And Problem-Solving Skills, With The Ability To Think Critically And Adapt To Changing Situations.
Excellent Communication And Customer Service Skills, With The Ability To Effectively Work With Individuals Of Varying Levels Of Technical Knowledge.
Troubleshooting
Technical Support
Database Management
network management
Mobile Device Management
Data Backup
hardware installation
Security monitoring
Server administration
System Maintenance
Software Configuration
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a IT&S Technician in New Hyde Park, NY, USA is between $45,000 and $65,000 per year. However, this can vary depending on factors such as experience, specific job responsibilities, and the employer. Some companies may offer higher salaries or additional benefits such as bonuses and healthcare benefits. It is best to research the specific company and job posting for more accurate salary information.
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Northwell Health is a nonprofit integrated healthcare network that is New York State's largest healthcare provider and private employer, with more than 68,000 employees in 2019.

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