
Associate Patient Account Representative
Welcome to Northwell Health! We are seeking a dynamic and motivated Associate Patient Account Representative to join our growing team. As an Associate Patient Account Representative, you will play a crucial role in ensuring accurate and timely billing for our patients. Your attention to detail, strong communication skills, and passion for helping others will make you an integral part of our patient-focused organization. If you are looking for a rewarding career in healthcare and possess the required qualifications, we encourage you to apply and become a part of our dedicated team.
- Accurate Billing: The Associate Patient Account Representative will be responsible for accurately billing patients for their healthcare services, ensuring that all information is entered correctly and in a timely manner.
- Timely Submissions: It will be the responsibility of the Associate Patient Account Representative to ensure that all patient bills are submitted on time to the appropriate parties, such as insurance companies or government agencies.
- Attention to Detail: The Associate Patient Account Representative must have strong attention to detail in order to review and verify patient information, insurance coverage, and billing codes to ensure accuracy.
- Communication: This role requires excellent communication skills in order to effectively communicate with patients, insurance companies, and other healthcare professionals regarding billing inquiries and discrepancies.
- Compliance: The Associate Patient Account Representative must adhere to all relevant laws, regulations, and guidelines related to healthcare billing and patient privacy.
- Problem-Solving: In this role, the Associate Patient Account Representative will be responsible for identifying and resolving any issues or discrepancies in patient billing, requiring strong problem-solving skills.
- Collaboration: The Associate Patient Account Representative will work closely with other members of the healthcare team, such as physicians, nurses, and administrative staff, to ensure accurate and timely billing.
- Patient-Focused: As a representative of Northwell Health, the Associate Patient Account Representative must maintain a patient-focused mindset and provide excellent customer service to patients and their families.
- Record-Keeping: The Associate Patient Account Representative will be responsible for maintaining accurate and organized records of patient billing information, payments, and correspondence.
- Continuous Learning: This role requires the Associate Patient Account Representative to stay updated on changes in healthcare billing regulations and systems, and continuously develop their skills and knowledge.
High School Diploma Or Equivalent: A Minimum Educational Requirement For This Position Is A High School Diploma Or Equivalent. This Shows A Basic Level Of Education And Competence In Reading, Writing, And Math Skills.
Knowledge Of Medical Terminology And Insurance Billing: Strong Knowledge Of Medical Terminology And Insurance Billing Is Essential For An Associate Patient Account Representative. This Includes Understanding Various Insurance Plans, Coding Systems, And Billing Processes.
Experience With Electronic Medical Record Systems: Familiarity With Electronic Medical Record Systems Is Often Required For This Role. Candidates Should Be Comfortable Navigating And Utilizing These Systems To Access Patient Information And Update Billing Records.
Excellent Communication And Customer Service Skills: Strong Communication And Customer Service Skills Are Crucial For An Associate Patient Account Representative. This Includes The Ability To Communicate Clearly And Professionally With Patients, Insurance Companies, And Healthcare Providers.
Detail-Oriented And Strong Organizational Skills: As An Associate Patient Account Representative, Attention To Detail Is Critical. Candidates Should Have Strong Organizational Skills And The Ability To Manage Multiple Tasks And Deadlines Effectively. This Includes Accurately Entering And Updating Patient Information, Verifying Insurance Coverage, And Processing Claims.
Accounts Receivable
Data Entry
customer service
Claims Processing
Medical Billing
Medical Terminology
Collections
PAYMENT POSTING
Insurance Verification
Electronic Health Records
Billing Inquiries
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Associate Patient Account Representative in New Hyde Park, NY, USA is $35,000 - $45,000 per year. However, this can vary based on factors such as the specific company, location, and experience level of the individual.
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Northwell Health is a nonprofit integrated healthcare network that is New York State's largest healthcare provider and private employer, with more than 68,000 employees in 2019.

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