Northern Trust

Testing Specialist, Client Onboarding

Northern Trust

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are seeking an innovative and motivated Testing Specialist, Client Onboarding to join our Northern Trust team! The ideal candidate will be a team player with excellent organizational and communication skills and a commitment to providing excellent customer service. The Testing Specialist, Client Onboarding will be responsible for ensuring accuracy and integrity of all onboarding and testing processes for new and existing clients.The successful candidate must possess a Bachelor's degree in Business, Finance, or a related field, or equivalent work experience. They must have at least three years of experience in the financial industry, preferably in a testing environment. Knowledge of the financial services industry is preferred, as is familiarity with various software applications. The Testing Specialist, Client Onboarding must also possess the ability to work independently and manage multiple tasks simultaneously.

Responsibilities:

  1. Develop and maintain testing processes for new and existing clients.
  2. Execute tests accurately and efficiently to ensure accuracy and integrity of onboarding and testing processes.
  3. Maintain a high level of customer service and communication while working with clients.
  4. Monitor and analyze existing processes and suggest areas of improvement.
  5. Collaborate with other teams to ensure that all onboarding processes are completed in a timely manner.
  6. Train new team members on onboarding processes and provide guidance and support when needed.
  7. Research and stay informed of industry regulations, trends, and best practices.
  8. Prepare reports and presentations as needed.
  9. Monitor and respond to client inquiries in a timely and professional manner.
  10. Utilize various software applications to manage and track onboarding process.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Problem-Solving Skills

  • Ability To Work Independently And Collaboratively

  • Strong Analytical And Organizational Skills

  • Excellent Written And Verbal Communication

  • Knowledge Of Software Testing Processes And Procedures

  • Experience Working With Product Development Teams

  • Familiarity With Financial Services Industry Regulations

  • Experience With Client Onboarding Processes

Required Skills
  • Documentation

  • Quality Assurance

  • Integration

  • Testing

  • Troubleshooting

  • Communication

  • Debugging

  • Scripting

  • agile

  • Reporting

  • Automation

  • Regression

  • Analysis

  • Configuration

  • Client Onboarding

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Testing Specialist, Client Onboarding in Chicago, IL, USA is $75,000 to $90,000 per year.

Additional Information
Northern Trust is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 10th, 2023
Apply BeforeJuly 20th, 2025
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About Northern Trust

Northern Trust Corporation is a financial services company that caters to corporations, institutional investors, and ultra high net worth individuals. It is one of the largest banks in the United States and one of the oldest banks in continuous operation.

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