Rep, Participant Services

Hello there! We are excited to announce a new opportunity as a Rep, Participant Services at Northern Trust. As a global financial services firm, we are committed to providing exceptional service to our clients and ensuring their financial success. We are seeking a dedicated and detail-oriented individual to join our Participant Services team and help us deliver top-notch service to our clients. If you are passionate about customer service, have a strong attention to detail, and thrive in a fast-paced environment, we would love to hear from you. Read on to learn more about the position and see if you have what it takes to join our team!

1. Provide exceptional service to clients by responding promptly and professionally to inquiries, concerns, and requests.
2. Maintain a thorough understanding of all products and services offered by Northern Trust to effectively assist clients.
3. Process and execute client transactions accurately and efficiently.
4. Identify and troubleshoot any issues or discrepancies in client accounts.
5. Collaborate with team members and other departments to resolve complex client issues.
6. Continuously develop and maintain knowledge of industry trends, regulations, and best practices.
7. Ensure compliance with company policies and procedures.
8. Maintain accurate and detailed records of client interactions and transactions.
9. Identify opportunities to improve processes and enhance the client experience.
10. Build and maintain strong relationships with clients, fostering trust and loyalty.
11. Participate in training and development programs to enhance skills and knowledge.
12. Provide support for special projects or initiatives as needed.
13. Proactively communicate with clients regarding any changes or updates to their accounts.
14. Adhere to strict security and confidentiality protocols to protect client information.
15. Contribute to a positive and collaborative work environment within the Participant Services team.

According to JobzMall, the average salary range for a Rep, Participant Services in Tempe, AZ, USA is $35,000 to $50,000 per year. This may vary depending on the company, experience, and other factors.

Northern Trust Corporation is a financial services company that caters to corporations, institutional investors, and ultra high net worth individuals. It is one of the largest banks in the United States and one of the oldest banks in continuous operation.