Are you a highly skilled and experienced IT professional with a passion for leading teams and driving innovative solutions? Do you thrive in a dynamic and fast-paced environment? If so, we have an exciting opportunity for you to join Northern Trust as our Lead for Infrastructure End User Computing (EUC). As a key member of our global technology team, you will be responsible for managing and overseeing the delivery of end user computing services to support our operations worldwide. To be successful in this role, you must have a strong technical background, exceptional leadership skills, and a proven track record of delivering results. Join us and be a part of our mission to provide exceptional technology solutions to our clients.
- Lead and manage a team of IT professionals to ensure the successful delivery of end user computing services.
- Develop and implement strategic plans and solutions for end user computing to support the company's global operations.
- Drive innovation and continuous improvement in end user computing services to enhance efficiency and effectiveness.
- Provide technical expertise and guidance to the team and other stakeholders on end user computing technologies and best practices.
- Monitor and manage performance metrics to ensure service level agreements (SLAs) are met or exceeded.
- Collaborate with other IT teams and business units to understand their needs and provide appropriate solutions.
- Stay current with industry trends and advancements in end user computing and make recommendations for adoption.
- Develop and maintain relationships with vendors and other external partners to ensure the delivery of high-quality services.
- Manage the budget for end user computing, including forecasting and cost optimization initiatives.
- Mentor and coach team members to enhance their skills and promote career development.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Communicate effectively with stakeholders, including senior management, to provide updates on project status, issues, and risks.
- Take ownership of critical incidents and provide timely resolution to minimize business impact.
- Conduct regular performance evaluations and provide feedback and recognition to team members.
- Participate in hiring and onboarding activities to ensure the team has the necessary skills and resources to meet business needs.
Extensive Experience In Managing And Leading A Team Of Infrastructure Engineers, Specifically In The End-User Computing (Euc) Domain.
In-Depth Knowledge Of Industry Best Practices And Emerging Technologies In Euc, Such As Virtual Desktop Infrastructure (Vdi), Mobile Device Management (Mdm), And Endpoint Security.
Strong Technical Background In Designing, Implementing, And Maintaining Euc Infrastructure, Including Desktops, Laptops, Mobile Devices, And Associated Software.
Proven Track Record Of Successfully Driving Large-Scale Euc Projects And Initiatives, From Conception To Completion, Within A Complex And Dynamic Organization.
Excellent Communication And Interpersonal Skills, With The Ability To Collaborate Effectively With Cross-Functional Teams And Stakeholders At All Levels Of The Organization.
Change Management
Communication Skills
Project Management
Vendor Management
Troubleshooting
Incident Management
Client Service
Team Leadership
Problem-Solving
IT infrastructure
Technical Expertise
Resource
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Lead, Infra EUC is between $100,000 and $130,000 per year. However, this can vary depending on factors such as location, experience, and the specific company or industry the individual is working in. Additionally, bonuses and benefits may also impact the overall salary for this position.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Northern Trust Corporation is a financial services company that caters to corporations, institutional investors, and ultra high net worth individuals. It is one of the largest banks in the United States and one of the oldest banks in continuous operation.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started