Welcome to Nordstrom, where every day is an opportunity to inspire and be inspired. As a Scheduling Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of our store. Your keen attention to detail and exceptional organizational skills will be the foundation of our team's success. We are seeking an individual who is passionate about customer service, thrives in a fast-paced environment, and has a knack for juggling multiple tasks with ease. If you are a team player with a strong work ethic and a desire to continuously improve, we would love for you to join our Nordstrom family.
- Create and maintain the store's daily, weekly, and monthly schedules for all employees, including sales associates, managers, and support staff.
- Collaborate with department managers to ensure adequate coverage for all shifts and departments.
- Coordinate and communicate any changes or updates to the schedule in a timely manner.
- Monitor and track employee attendance and time-off requests, ensuring compliance with company policies.
- Maintain accurate records of employee schedules and time-off requests.
- Assist with onboarding and training new employees on scheduling procedures and systems.
- Communicate with employees about their schedules and address any scheduling conflicts or concerns.
- Work closely with the store manager to identify and resolve any scheduling issues or inefficiencies.
- Conduct regular audits to ensure schedule accuracy and make adjustments as needed.
- Stay up-to-date on company policies and procedures related to scheduling and make recommendations for improvements.
- Serve as a point of contact for employee inquiries and provide exceptional customer service.
- Collaborate with HR to ensure compliance with labor laws and regulations.
- Assist with other administrative tasks and projects as needed.
- Continuously seek opportunities to improve scheduling processes and procedures.
- Exemplify Nordstrom's culture and values and contribute to a positive and inclusive work environment.
Excellent Organizational Skills: A Successful Scheduling Coordinator At Nordstrom Should Be Highly Organized And Able To Manage Multiple Tasks And Schedules Effectively.
Strong Communication Skills: As A Scheduling Coordinator, It Is Important To Have Excellent Communication Skills To Interact With Both Customers And Employees. This Includes The Ability To Provide Clear And Concise Instructions And Handle Any Conflicts That May Arise.
Attention To Detail: In A Fast-Paced Retail Environment Like Nordstrom, Attention To Detail Is Crucial For A Scheduling Coordinator. They Must Be Able To Accurately Input And Maintain Schedules For Large Numbers Of Employees.
Time Management Skills: Nordstrom Is A Busy And Dynamic Workplace, And A Scheduling Coordinator Must Be Able To Prioritize Tasks And Manage Their Time Efficiently To Meet Deadlines And Ensure Schedules Are Accurate And Up-To-Date.
Customer Service Experience: Nordstrom Prides Itself On Providing Exceptional Customer Service, And A Scheduling Coordinator Plays A Crucial Role In Ensuring A Positive Shopping Experience For Customers. Previous Customer Service Experience Is Highly Valued For This Position.
Communication
Time Management
Multitasking
Attention to detail
customer service
Scheduling software
Teamwork
Organization
Problem-Solving
Adaptability
Prioritization
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Scheduling Coordinator in Portland, OR, USA is between $35,000 to $50,000 per year. This can vary based on factors such as experience, education, and the specific company and industry the coordinator works in. Additionally, this salary range may also be affected by the cost of living in the Portland area.
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Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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