Welcome to the world of Nordstrom, where fashion and customer service come together to create a unique shopping experience. We are currently seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. As a Scheduling Coordinator, you will play a vital role in ensuring our store runs smoothly by managing and coordinating schedules for our sales associates. We are looking for someone who is passionate about delivering exceptional customer service and has a strong ability to multitask. If you have a knack for organization and a love for fashion, we would love to meet you! Read on to learn more about the qualifications for this exciting opportunity at Nordstrom.
- Develop and maintain a comprehensive schedule for all sales associates, taking into account individual availability, store needs, and customer traffic patterns.
- Communicate schedule changes and updates to sales associates in a timely and professional manner.
- Coordinate with store management to ensure appropriate coverage of all shifts and departments.
- Monitor and manage time-off requests, ensuring adequate staffing levels at all times.
- Collaborate with HR to onboard and train new sales associates on scheduling procedures and systems.
- Proactively identify and address any scheduling conflicts or issues.
- Manage and maintain accurate records of sales associates’ work hours, including tracking overtime and attendance.
- Assist in creating and implementing policies and procedures related to scheduling and time management.
- Stay up-to-date on company policies, procedures, and any changes that may affect scheduling.
- Provide exceptional customer service to sales associates, addressing any scheduling concerns or issues in a timely and efficient manner.
- Collaborate with other departments, such as HR and payroll, to ensure accurate and timely processing of scheduling-related tasks.
- Continuously evaluate and improve scheduling processes and systems to increase efficiency and effectiveness.
- Maintain a positive and professional demeanor when interacting with sales associates, customers, and other team members.
- Stay informed on current fashion trends and promotions to assist with scheduling during peak shopping periods.
- Attend meetings and training sessions to stay updated on company developments and policies.
Excellent Time Management Skills: A Successful Scheduling Coordinator At Nordstrom Must Possess Strong Time Management Skills To Effectively Coordinate And Manage The Schedules Of Employees Across Multiple Departments And Locations.
Attention To Detail: The Ability To Pay Close Attention To Detail Is Crucial For A Scheduling Coordinator As They Are Responsible For Ensuring Accurate And Error-Free Schedules For Employees.
Communication Skills: Effective Communication Is Essential For A Scheduling Coordinator To Be Able To Communicate Clearly And Efficiently With Both Employees And Management Regarding Scheduling Needs And Changes.
Organization Skills: A High Level Of Organization Is Required To Maintain And Update Employee Schedules, Handle Last-Minute Changes, And Keep Track Of Multiple Schedules Across Departments And Locations.
Customer Service Skills: Nordstrom Prides Itself On Providing Exceptional Customer Service, And The Scheduling Coordinator Plays A Crucial Role In Ensuring That Adequate Staffing Levels Are Maintained To Meet Customer Needs. Therefore, Strong Customer Service Skills Are A Must For This Role.
Communication Skills
Time Management
Attention to detail
customer service
Calendar Management
Organization
Event Coordination
Problem-Solving
Adaptability
Multi-tasking
Prioritization
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Scheduling Coordinator in Seattle, WA, USA is between $37,200 and $55,500 per year. This range can vary depending on factors such as years of experience, education level, and specific job duties. Additionally, location, company size, and industry can also affect the salary range for this position.
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Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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