Scheduling Coordinator

Welcome to Nordstrom, where fashion, quality, and customer service come together to create an unparalleled shopping experience. We are currently seeking a highly organized and detail-oriented Scheduling Coordinator to join our team and ensure smooth and efficient scheduling operations. As a Scheduling Coordinator, you will play a crucial role in maintaining our store's daily schedule, ensuring that all shifts are properly staffed and that our customers receive the exceptional service they have come to expect from Nordstrom. If you have a passion for organization, strong communication skills, and a knack for problem-solving, we would love to have you join our team.

1. Create and maintain the daily schedule for all employees, including sales associates, managers, and support staff.
2. Coordinate with department managers to ensure proper coverage for all shifts, including peak shopping hours and special events.
3. Communicate any changes or updates to the schedule to all relevant parties.
4. Monitor attendance and time-off requests to ensure adequate staffing levels.
5. Work closely with HR to onboard new employees and ensure they are properly trained and integrated into the schedule.
6. Anticipate and address any scheduling conflicts or issues that may arise.
7. Collaborate with other departments to coordinate cross-functional scheduling needs.
8. Maintain accurate records of scheduling data, including employee availability and vacation time.
9. Assist in creating and implementing scheduling policies and procedures.
10. Continuously evaluate and improve the scheduling process to increase efficiency and customer satisfaction.
11. Foster a positive and supportive work environment by promoting teamwork and open communication.
12. Handle customer inquiries and complaints related to scheduling with professionalism and empathy.
13. Stay up-to-date on company policies and procedures, as well as industry trends and best practices related to scheduling.
14. Train and mentor new scheduling team members.
15. Collaborate with other departments to plan and execute special events or promotions that may impact the schedule.

According to JobzMall, the average salary range for a Scheduling Coordinator in Chicago, IL, USA is $33,000 - $53,000 per year. However, this can vary depending on factors such as experience, education, and the specific industry and company the individual is working for. Some scheduling coordinators may also receive additional benefits such as healthcare and retirement plans.

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.