Nordstrom

Retail Sales - Women's Apparel

Nordstrom

Columbus, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, where we strive to provide exceptional customer service and offer the latest fashion trends. As a Retail Sales Associate for Women's Apparel, you will have the opportunity to showcase your passion for style and help our customers find the perfect outfit for any occasion. We are looking for a highly motivated individual with a strong sales background and excellent communication skills to join our team. If you have a love for fashion and a desire to deliver an unforgettable shopping experience, then we would love to have you on our team.

  1. Greet and welcome customers to Nordstrom with a friendly and positive attitude.
  2. Build and maintain strong relationships with customers by providing personalized and attentive service.
  3. Stay up-to-date with current fashion trends and product knowledge to effectively assist customers in finding the perfect outfit.
  4. Utilize strong sales skills to meet and exceed sales goals and targets.
  5. Provide exceptional customer service by actively listening to and addressing customer needs and concerns.
  6. Assist customers with styling advice and recommendations, taking into consideration their individual preferences and needs.
  7. Keep the sales floor and merchandise displays organized and visually appealing.
  8. Process transactions accurately and efficiently using the point of sale system.
  9. Collaborate with team members and managers to ensure a seamless shopping experience for customers.
  10. Continuously seek opportunities to improve and enhance the customer experience.
  11. Communicate any customer feedback or issues to management for resolution.
  12. Maintain a professional and polished appearance at all times, representing the Nordstrom brand.
  13. Attend training sessions and product knowledge seminars to stay informed about new merchandise and sales techniques.
  14. Uphold all company policies and procedures, including those related to customer service and sales.
  15. Contribute to a positive and inclusive work environment by treating all team members and customers with respect and courtesy.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • Extensive Knowledge Of Women's Fashion Trends: A Strong Understanding Of Current And Upcoming Trends In Women's Apparel Is Essential For This Role. This Includes Knowledge Of Different Brands, Styles, And Fits To Effectively Assist Customers In Finding The Perfect Outfit.

  • Excellent Customer Service Skills: Working In Retail Sales Requires Exceptional Customer Service Skills, Especially In The Fashion Industry. The Ability To Listen To And Understand Customer Needs, Provide Personalized Recommendations, And Build Strong Relationships With Customers Is Crucial For Success In This Role.

  • Strong Sales And Upselling Abilities: A Successful Candidate For This Role Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets. This Includes The Ability To Upsell And Cross-Sell Products, As Well As Effectively Close Sales And Handle Objections.

  • Attention To Detail: As A Representative Of Nordstrom, It Is Important To Maintain High Standards Of Visual Merchandising And Product Presentation. Attention To Detail Is Key In Ensuring That The Store's Appearance Is Always At Its Best And Products Are Displayed Attractively.

  • Team Player Mentality: Nordstrom Values A Strong Team Dynamic And Encourages Collaboration And Support Among Team Members. A Candidate For This Role Should Be A Team Player, Willing To Help Out With Tasks Outside Of Their Own Responsibilities And Contribute To A Positive And Productive Work Environment.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • fashion trends

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

  • Upselling And Cross-Selling

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • flexibility

  • Teamwork

  • collaboration

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales - Women's Apparel in Columbus, OH, USA is $26,000 - $48,000 per year. This may vary depending on the specific company, experience level, and location within Columbus. Some retail sales positions may also offer additional benefits such as commission or bonuses based on sales performance.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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