Nordstrom

Retail Sales - Women's Apparel

Nordstrom

Durham, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, where fashion and customer service come together to create an unforgettable shopping experience. We are currently seeking a dynamic and passionate individual to join our team as a Retail Salesperson for Women's Apparel. As a member of our team, you will have the opportunity to showcase your expertise in fashion and provide top-notch customer service to our valued clients. If you have a keen eye for style, a strong sales background, and a genuine love for helping others look and feel their best, we want to hear from you!

  1. Utilize excellent customer service skills to provide an exceptional shopping experience for Nordstrom customers.
  2. Stay up-to-date on current fashion trends and product knowledge to assist customers with their purchases.
  3. Demonstrate strong sales techniques to meet and exceed sales goals.
  4. Build and maintain relationships with customers to ensure repeat business and customer loyalty.
  5. Properly merchandise and display products to enhance the shopping experience.
  6. Follow all company policies and procedures to ensure a safe and welcoming environment for both customers and employees.
  7. Collaborate with team members to ensure the store is visually appealing and well-stocked at all times.
  8. Handle customer inquiries, complaints, and returns in a timely and professional manner.
  9. Continuously strive to improve personal sales techniques and product knowledge through training and development opportunities.
  10. Assist with inventory management and restocking of merchandise.
  11. Maintain a positive and enthusiastic attitude towards the company, products, and customers.
  12. Communicate effectively with all team members and management to ensure a cohesive and successful work environment.
  13. Represent the Nordstrom brand and uphold its values through all interactions with customers and colleagues.
  14. Consistently meet and exceed customer service expectations to contribute to the overall success of the store.
Where is this job?
This job is located at Durham, NC, USA
Job Qualifications
  • Strong Sales Skills: Candidates For This Position Should Possess Excellent Sales Skills, Including The Ability To Build Relationships With Customers, Identify Their Needs, And Recommend Products Accordingly.

  • Knowledge Of Women's Apparel: A Thorough Understanding Of Women's Fashion Trends, Clothing Styles, And Brands Is Essential For This Role. Candidates Should Be Able To Provide Fashion Advice And Guidance To Customers.

  • Customer Service Experience: Retail Sales At Nordstrom Also Involves Providing Exceptional Customer Service. Candidates Should Have Previous Experience In A Customer Service Role And Be Able To Handle Customer Inquiries And Complaints Professionally And Efficiently.

  • Team Player: Working In Retail Requires Collaboration And Teamwork. Candidates Should Be Able To Work Well Within A Team And Contribute Positively To The Overall Success Of The Sales Team.

  • Strong Communication Skills: Effective Communication Is Crucial In A Retail Sales Role, Especially When Interacting With Customers. Candidates Should Have Excellent Verbal And Written Communication Skills To Engage And Connect With Customers Effectively.

Required Skills
  • Communication Skills

  • Inventory Management

  • Product knowledge

  • customer service

  • fashion trends

  • Visual merchandising

  • Upselling

  • POS system

  • Cross-Selling

  • Sales Techniques

  • Styling Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Stress Management

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales - Women's Apparel in Durham, NC, USA is $25,000 to $45,000 per year. This may vary depending on the specific company, level of experience, and job responsibilities. Some retail sales positions may also offer commission or bonuses on top of the base salary.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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