Nordstrom

Retail Sales - Kids' Apparel & Shoes

Nordstrom

Philadelphia, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, where fashion and customer service come together to create a unique shopping experience. We are seeking a passionate Retail Sales Associate to join our Kids' Apparel & Shoes department. Our ideal candidate is someone who loves working with children and has a strong understanding of fashion trends and customer needs. If you have a knack for building relationships with customers and a keen eye for style, we want you on our team! Join us in providing excellent service and helping children and parents find the perfect outfits and shoes for any occasion.

  1. Greet and welcome customers as they enter the Kids' Apparel & Shoes department.
  2. Assist customers in finding the perfect outfits and shoes for their children, taking into consideration their style preferences and needs.
  3. Stay up-to-date on current fashion trends and product knowledge to provide accurate and helpful recommendations to customers.
  4. Build and maintain strong relationships with customers by providing exceptional customer service and personalized attention.
  5. Handle customer inquiries and concerns in a professional and timely manner.
  6. Process sales transactions accurately and efficiently using the point-of-sale system.
  7. Maintain the cleanliness and organization of the department, including restocking merchandise and keeping displays neat and visually appealing.
  8. Collaborate with team members and other departments to ensure a seamless shopping experience for customers.
  9. Proactively upsell and cross-sell products to increase sales and contribute to department goals.
  10. Follow company policies and procedures, including adhering to company dress code and maintaining product and employee safety standards.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Previous Retail Experience: A Strong Background In Retail Sales Is Essential For A Successful Career In Kids' Apparel And Shoes At Nordstrom. This Includes Experience In Customer Service, Merchandising, And Meeting Sales Targets.

  • Knowledge Of Kids' Fashion: A Deep Understanding Of Current Trends And Styles In Kids' Apparel And Shoes Is Necessary In Order To Effectively Assist Customers And Make Product Recommendations.

  • Excellent Communication Skills: As A Retail Salesperson, It Is Crucial To Have Strong Communication Skills In Order To Interact With Customers, Understand Their Needs, And Effectively Convey Product Information And Promotions.

  • Attention To Detail: In A Fast-Paced Retail Environment, It Is Important To Pay Attention To Details Such As Inventory Levels, Pricing, And Visual Merchandising To Ensure A Positive Shopping Experience For Customers.

  • Passion For Customer Service: Nordstrom Prides Itself On Providing Exceptional Customer Service, And Candidates For This Position Should Have A Genuine Passion For Helping And Satisfying Customers. This Includes Being Patient, Friendly, And Willing To Go The Extra Mile To Ensure Customer Satisfaction.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • fashion trends

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales - Kids' Apparel & Shoes in Philadelphia, PA, USA is between $25,000 and $40,000 per year.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeJuly 20th, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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