Nordstrom

Retail Sales - Kids' Apparel & Shoes

Nordstrom

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, where we are passionate about providing our customers with the best in kids' apparel and shoes. As a Retail Salesperson in our Kids' department, you will play a vital role in creating an exceptional shopping experience for our young customers and their families. We are seeking individuals with a keen eye for fashion, strong communication skills, and a drive to exceed sales targets. If you have a love for children's fashion and a knack for building relationships with customers, we would love to have you join our team at Nordstrom.

  1. Greet and welcome customers to Nordstrom's Kids department with a warm and friendly attitude.
  2. Display a strong knowledge and understanding of Nordstrom's kids' apparel and shoe products.
  3. Provide exceptional customer service by actively listening to and addressing customer needs and concerns.
  4. Create a positive and inviting shopping atmosphere for families and children.
  5. Utilize strong fashion sense and knowledge to assist customers in selecting the best apparel and shoes for their children.
  6. Meet and exceed sales targets by actively promoting and selling Nordstrom's kids' products.
  7. Maintain a clean and organized department to ensure a visually appealing shopping experience for customers.
  8. Build and maintain relationships with customers through effective communication and follow-up.
  9. Stay up-to-date with current fashion trends and product knowledge in the kids' apparel and shoe market.
  10. Work collaboratively with team members to achieve department goals and provide excellent customer service.
  11. Attend training sessions and meetings to continuously improve product knowledge and sales techniques.
  12. Uphold Nordstrom's high standards of customer service and professionalism at all times.
  13. Assist with inventory management, including restocking and organizing merchandise.
  14. Resolve customer complaints and issues in a timely and professional manner.
  15. Continuously strive to improve sales performance and contribute to the overall success of the Kids department.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Knowledge Of Kids' Apparel & Shoes: A Strong Understanding Of The Current Trends, Styles, And Brands In The Kids' Apparel And Shoes Market Is Essential For This Role. This Includes Knowledge Of Sizes, Fits, And Materials For Different Age Groups.

  • Sales Experience: Previous Experience In Retail Sales, Particularly In The Kids' Apparel And Shoes Department, Is Highly Desirable. Candidates Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets And Providing Exceptional Customer Service.

  • Communication Skills: Excellent Communication Skills, Both Verbal And Written, Are Crucial For This Role. Retail Sales Associates Are Responsible For Interacting With Customers, Providing Product Recommendations, And Processing Transactions, So Strong Communication Skills Are A Must.

  • Attention To Detail: Working In A Fast-Paced Retail Environment Requires A High Level Of Attention To Detail. Candidates For This Role Should Be Able To Accurately Process Transactions, Maintain Inventory Levels, And Ensure The Store Is Visually Appealing And Well-Stocked At All Times.

  • Team Player: Nordstrom Values A Strong Team Dynamic And Expects All Employees To Work Effectively With Their Colleagues. Candidates For This Role Should Be Collaborative, Adaptable, And Willing To Support Their Fellow Team Members To Achieve Overall Store Goals.

Required Skills
  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales - Kids' Apparel & Shoes in Charlotte, NC, USA is $27,000 - $45,000 per year. This range may vary depending on the specific job title, location, and experience level of the individual. Additionally, commission and bonuses may also be included in the total compensation package for this type of position.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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