Nordstrom

Retail Sales Associate - Accessories

Nordstrom

Troy, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom - where fashion meets customer service excellence! We are seeking a dedicated and passionate Retail Sales Associate to join our team and specialize in Accessories. As a leading luxury retailer, we are committed to providing our customers with a personalized and elevated shopping experience. This role requires a driven individual with exceptional communication skills, a keen eye for style, and a genuine love for helping others. If you have a strong sales background and a knack for building genuine relationships, we want you on our team. Come be a part of our dynamic and supportive environment and enhance your career in the world of fashion.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Provide exceptional customer service by listening to and understanding customers' needs and preferences.
  3. Develop a thorough understanding of Nordstrom's product offerings, particularly in the accessories department.
  4. Use product knowledge and styling skills to assist customers in finding the perfect accessories to complement their personal style.
  5. Build and maintain genuine relationships with customers, ensuring they feel valued and appreciated.
  6. Meet and exceed sales goals by actively promoting and selling products to customers.
  7. Stay updated on current fashion trends and styles to provide expert advice to customers.
  8. Process transactions accurately and efficiently using Nordstrom's point-of-sale system.
  9. Collaborate with team members to create a positive and supportive work environment.
  10. Continuously strive to improve sales techniques and customer service skills through training and development opportunities.
  11. Maintain a clean and organized sales floor to enhance the overall shopping experience for customers.
  12. Comply with Nordstrom's policies and procedures, including those related to customer service, sales, and safety.
  13. Use feedback from customers and managers to improve performance and contribute to the success of the team.
  14. Represent Nordstrom's brand and values at all times, both in store and in the community.
  15. Embrace and embody the Nordstrom culture of customer service excellence and fashion expertise.
Where is this job?
This job is located at Troy, MI, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills: A Retail Sales Associate At Nordstrom Should Possess Strong Communication Skills To Effectively Interact With Customers And Provide Exceptional Service.

  • Knowledge Of Fashion And Accessories: A Solid Understanding Of Current Fashion Trends And Accessories Is Crucial For A Retail Sales Associate At Nordstrom. This Includes Knowledge Of Different Brands, Styles, And Materials.

  • Sales Experience: Previous Experience In Sales, Particularly In A Retail Setting, Is Highly Desirable For A Retail Sales Associate At Nordstrom. This Includes Experience In Meeting Sales Goals, Upselling, And Providing Personalized Recommendations To Customers.

  • Organizational And Multitasking Abilities: A Retail Sales Associate At Nordstrom Must Be Able To Handle Multiple Tasks Efficiently, Such As Assisting Multiple Customers At Once, Restocking Merchandise, And Handling Transactions. Strong Organizational Skills Are Necessary To Maintain A Clean And Organized Sales Floor.

  • Flexibility And Adaptability: Nordstrom Is Known For Its Fast-Paced And Ever-Changing Environment. A Retail Sales Associate Must Be Able To Adapt To Changes Quickly And Be Flexible In Their Work Schedule, Which May Include Evenings, Weekends, And Holidays. They Should Also Be Able To Handle High-Stress Situations With Ease And Maintain A Positive Attitude.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate - Accessories in Troy, MI, USA is $25,000-$35,000 per year. This may vary depending on the specific company, experience level, and other factors such as commission and bonuses.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 22nd, 2024
Apply BeforeJuly 20th, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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