Nordstrom

Retail Cashier & Sales Floor Support

Nordstrom

Chino, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the Nordstrom team! We are a passionate and customer-focused company, dedicated to providing the best shopping experience for our customers. As a Retail Cashier & Sales Floor Support, you will play a crucial role in ensuring our customers have a seamless and enjoyable shopping experience. We are seeking individuals who are friendly, outgoing, and have a strong attention to detail. If you are someone who thrives in a fast-paced environment and enjoys working with a team, we would love to have you join us!

  1. Greet and welcome customers with a friendly and positive attitude.
  2. Provide exceptional customer service by assisting with inquiries, locating products, and offering product recommendations.
  3. Process customer transactions accurately and efficiently using the cash register and other point-of-sale systems.
  4. Maintain a clean and organized sales floor by restocking merchandise, folding and arranging clothing, and monitoring dressing rooms.
  5. Assist with inventory management by conducting price checks and restocking merchandise as needed.
  6. Proactively seek out and resolve any customer concerns or issues in a timely and professional manner.
  7. Stay up-to-date on current sales and promotions to effectively communicate and promote them to customers.
  8. Collaborate with team members to ensure a smooth and efficient operation of the sales floor.
  9. Adhere to all company policies and procedures, including safety and security protocols.
  10. Continuously strive to improve customer satisfaction by soliciting and responding to customer feedback.
  11. Attend training and development sessions to enhance product knowledge and customer service skills.
  12. Maintain a positive and professional demeanor at all times, representing Nordstrom's values and brand.
  13. Support the sales floor by performing other duties as assigned by the store management team.
Where is this job?
This job is located at Chino, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Cashier & Sales Floor Support Must Possess Strong Communication And Interpersonal Skills To Provide Exceptional Service To Customers. This Includes Being Friendly, Approachable, And Knowledgeable About The Products And Services Offered At Nordstrom.

  • Cash Handling Experience: As A Cashier, Candidates Must Have Experience Handling Cash Transactions Accurately And Efficiently. This Includes Counting Money, Making Change, And Processing Different Forms Of Payment.

  • Retail Experience: Candidates Should Have Previous Experience Working In A Retail Environment, Preferably In A Sales Or Customer Service Role. This Experience Will Help Them Understand The Unique Demands And Challenges Of Working In A Fast-Paced Retail Environment.

  • Team Player: Nordstrom Values Teamwork And Collaboration, So Candidates Should Be Able To Work Well With Others And Contribute To A Positive And Inclusive Work Environment. This Includes Being Able To Assist Colleagues On The Sales Floor And Support Them In Achieving Their Sales Goals.

  • Attention To Detail: Retail Cashiers & Sales Floor Support Must Have Excellent Attention To Detail To Accurately Process Transactions And Maintain The Store's Appearance. This Includes Carefully Handling Merchandise, Ensuring Accurate Pricing And Inventory, And Keeping The Sales Floor Clean And Organized.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Merchandising

  • Cash Handling

  • Sales Support

  • Teamwork

  • POS systems

  • UPS

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Cashier & Sales Floor Support in Chino, CA, USA is between $11 and $13 per hour. The salary may vary depending on the specific job duties, experience level, and the employer.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 22nd, 2024
Apply BeforeMay 22nd, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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