Nordstrom

Retail Cashier & Sales Floor Support

Nordstrom

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, where we believe in providing exceptional customer service and creating a one-of-a-kind shopping experience for our customers. As a Retail Cashier and Sales Floor Support, you will play a crucial role in our success by ensuring that our customers have a seamless and enjoyable shopping experience. We are looking for individuals who are passionate about fashion, have a strong attention to detail, and thrive in a fast-paced retail environment. If you are a team player who is dedicated to providing top-notch customer service, we would love to have you join our team at Nordstrom.

  1. Greet and welcome customers as they enter the store, creating a warm and inviting atmosphere.
  2. Process sales transactions accurately and efficiently, using the appropriate payment methods.
  3. Provide exceptional customer service by assisting customers with their inquiries, offering product recommendations, and resolving any issues or concerns they may have.
  4. Maintain a thorough knowledge of the store's merchandise, including current promotions, sales, and product features.
  5. Keep the sales floor clean, organized, and stocked, ensuring a visually appealing and easy-to-navigate shopping experience for customers.
  6. Assist with restocking merchandise and replenishing displays to ensure the store is always well-stocked and visually appealing.
  7. Collaborate with team members to meet and exceed sales goals and provide a seamless customer experience.
  8. Continuously strive to improve and maintain a high level of product knowledge, staying up-to-date on current and upcoming fashion trends.
  9. Be proactive in identifying and resolving any potential customer service issues, ensuring customer satisfaction.
  10. Contribute to a positive and inclusive work environment by fostering teamwork, respect, and open communication with all team members.
  11. Adhere to all store policies and procedures, including cash handling and loss prevention measures.
  12. Attend and actively participate in all trainings and meetings to stay informed about company updates, new products, and sales techniques.
  13. Take on additional tasks and responsibilities as assigned by managers or team leaders to support the overall success of the store.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Excellent Customer Service Skills: The Ideal Candidate Should Possess Exceptional Customer Service Skills And Be Able To Provide A Positive And Personalized Shopping Experience For Customers.

  • Cash Handling Experience: Previous Experience In Cash Handling, Including Processing Payments, Handling Cash And Credit Transactions, And Maintaining Cash Registers, Is Essential For This Role.

  • Product Knowledge: A Good Understanding Of The Products And Brands Sold At Nordstrom Is Necessary To Assist Customers With Their Purchasing Decisions And Make Appropriate Recommendations.

  • Strong Communication Skills: The Candidate Should Have Strong Verbal Communication Skills To Effectively Interact With Customers, Team Members, And Management.

  • Physical Stamina: This Job Requires Standing For Extended Periods, Lifting And Carrying Heavy Items, And Being On Your Feet For The Majority Of The Shift, So Physical Stamina And The Ability To Work In A Fast-Paced Environment Are Crucial.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Upselling

  • POS system

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Cashier & Sales Floor Support in Austin, TX, USA is $20,000 - $40,000 per year. However, this can vary depending on the specific company, location, and experience level of the individual. Some cashiers may earn more through commission or bonuses, while others may have a higher base salary but no commission. Additionally, factors such as the size and type of the retail store can also impact salary.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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