Retail Cashier & Sales Floor Support
Are you a customer service superstar with a passion for fashion? Nordstrom is seeking a Retail Cashier & Sales Floor Support to join our team! In this role, you will be responsible for providing exceptional service to our customers while also supporting the sales floor. From ringing up purchases to restocking merchandise, you will play a crucial role in creating a positive shopping experience for our customers. To excel in this position, you should have a friendly and outgoing personality, a strong attention to detail, and the ability to thrive in a fast-paced environment. If you are looking for a dynamic and rewarding career in retail, Nordstrom is the place for you!
- Provide exceptional customer service to all Nordstrom customers.
- Ring up purchases accurately and efficiently.
- Process returns and exchanges in a timely and efficient manner.
- Maintain a clean and organized sales floor, restocking merchandise as needed.
- Greet customers warmly and assist them in finding products and sizes.
- Answer customer questions and provide product knowledge and recommendations.
- Handle customer complaints and resolve issues in a professional and timely manner.
- Collaborate with other sales floor support team members to ensure a smooth and efficient shopping experience for customers.
- Meet and exceed sales goals by promoting and upselling products to customers.
- Stay up-to-date on current fashion trends and product knowledge in order to better assist customers.
- Assist with inventory management and stock replenishment.
- Maintain a positive and professional attitude at all times.
- Adhere to all company policies and procedures, including loss prevention measures.
- Attend training and development sessions to continuously improve customer service skills and product knowledge.
- Foster a team-oriented and collaborative work environment.
Previous Retail Experience: A Successful Candidate For This Role Should Have Prior Experience Working In A Retail Environment, Preferably In A Cashier Or Sales Support Role. This Experience Will Demonstrate A Familiarity With The Demands Of The Job And An Understanding Of Customer Service And Sales Principles.
Strong Communication Skills: Excellent Communication Skills, Both Verbal And Written, Are Crucial For A Retail Cashier & Sales Floor Support Role. This Includes The Ability To Effectively Interact With Customers, As Well As Communicate With Team Members And Managers.
Attention To Detail: As A Cashier And Sales Floor Support, Attention To Detail Is Essential. This Includes Accurately Counting And Handling Cash, Processing Transactions, And Maintaining A Clean And Organized Sales Floor.
Customer Service Orientation: Nordstrom Prides Itself On Providing Exceptional Customer Service, And This Role Is No Exception. A Successful Candidate Should Be Able To Demonstrate A Customer-Focused Mindset, With The Ability To Deliver A Positive Shopping Experience For Customers.
Flexibility And Adaptability: The Retail Industry Can Be Fast-Paced And Dynamic, So The Ability To Adapt To Changing Situations And Handle Multiple Tasks At Once Is Key. A Successful Candidate Should Be Able To Work Well Under Pressure And Be Willing To Take On New Challenges As Needed.
Communication Skills
Inventory Management
Time Management
Product knowledge
customer service
Merchandising
Cash Handling
Teamwork
Problem-Solving
UPS
retail operations
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Cashier & Sales Floor Support in Santa Rosa, CA, USA is between $10 - $15 per hour. This may vary depending on the specific company, job responsibilities, experience, and location.
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Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.
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