Nordstrom

Retail Cashier & Sales Floor Support

Nordstrom

Los Angeles, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, where we believe in providing our customers with exceptional service and an unforgettable shopping experience. We are currently seeking a dynamic and customer-focused individual to join our team as a Retail Cashier and Sales Floor Support.As a Retail Cashier and Sales Floor Support at Nordstrom, you will play a crucial role in maintaining our high standards of customer service and ensuring a seamless shopping experience for our customers. Your friendly demeanor, attention to detail, and strong communication skills will make you an integral part of our team.If you have a passion for fashion, a knack for customer service, and thrive in a fast-paced environment, we want you to join our team! Keep reading to learn more about the qualifications we are looking for in our ideal candidate.

  1. Greet and welcome customers to Nordstrom in a friendly and professional manner.
  2. Process customer purchases accurately and efficiently at the cash register.
  3. Provide exceptional customer service by answering questions, addressing concerns, and offering product recommendations.
  4. Maintain a clean and organized sales floor, including restocking merchandise and assisting with visual merchandising.
  5. Act as a brand ambassador and represent Nordstrom's values and mission to provide an unforgettable shopping experience.
  6. Assist with inventory management, including receiving and stocking merchandise, as needed.
  7. Utilize point-of-sale and inventory management systems to accurately track and process transactions.
  8. Collaborate with team members to ensure a positive and cohesive work environment.
  9. Stay up-to-date on current fashion trends and product knowledge to better assist customers.
  10. Uphold Nordstrom's policies and procedures, including loss prevention measures, to ensure a safe and secure shopping environment.
  11. Handle customer returns and exchanges in a timely and efficient manner.
  12. Communicate effectively with customers and team members to provide a seamless shopping experience.
  13. Maintain a positive and professional attitude at all times, even during busy and stressful situations.
  14. Attend and actively participate in training and development sessions to improve skills and knowledge.
  15. Continuously strive to meet and exceed sales goals and contribute to the overall success of the store.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Customer Service Skills: A Retail Cashier And Sales Floor Support At Nordstrom Must Have Excellent Customer Service Skills To Provide A Positive Shopping Experience For Customers. This Includes Greeting Customers, Answering Questions, And Handling Any Complaints Or Issues That May Arise.

  • Cash Handling Experience: Experience Handling Cash, Credit, And Debit Transactions Is Essential For A Retail Cashier At Nordstrom. They Must Be Able To Accurately Handle And Count Money, Process Transactions Efficiently, And Maintain A Balanced Cash Drawer.

  • Product Knowledge: A Retail Cashier And Sales Floor Support At Nordstrom Must Have A Strong Understanding Of The Products Sold In The Store. This Includes Knowing The Features, Benefits, And Pricing Of Different Products To Assist Customers With Their Purchases.

  • Teamwork And Collaboration: Working As Part Of A Team Is Crucial In A Retail Environment, And Nordstrom Is No Exception. Retail Cashiers And Sales Floor Support Must Be Able To Collaborate Effectively With Other Team Members To Ensure A Smooth Shopping Experience For Customers.

  • Attention To Detail: A High Level Of Attention To Detail Is Necessary For A Retail Cashier And Sales Floor Support At Nordstrom. They Must Be Able To Accurately Process Transactions, Keep Track Of Inventory, And Ensure That The Store's Displays And Merchandise Are Well-Maintained And Visually Appealing.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • Problem Solving

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Cashier & Sales Floor Support in Los Angeles, CA, USA is $25,000 - $40,000 per year. However, this can vary depending on the specific company, location, and experience level of the individual. Some retail cashiers may also receive commission or bonuses based on their sales performance. Additionally, the cost of living in Los Angeles may also impact the overall salary range for this position.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2024
Apply BeforeJune 9th, 2026
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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