Jewelry & Watch Repair Administrator

Welcome to Nordstrom, where we believe in providing our customers with exceptional service and quality products. We are currently seeking a highly organized and detail-oriented individual to join our team as a Jewelry & Watch Repair Administrator.In this role, you will be responsible for overseeing the repair and maintenance of our jewelry and watch collections, ensuring that our customers receive their items in pristine condition. As the Jewelry & Watch Repair Administrator, you will work closely with our skilled repair technicians, providing them with administrative support and maintaining accurate records of all repairs.To be successful in this role, you must have a passion for jewelry and watches, excellent communication skills, and the ability to multitask in a fast-paced environment. If you are customer-focused, have a strong attention to detail, and thrive in a collaborative team setting, we encourage you to apply for this exciting opportunity. Join our Nordstrom family and be a part of providing our customers with a personalized and exceptional shopping experience.

1. Oversee the repair and maintenance of all jewelry and watch collections at Nordstrom.
2. Ensure that all repairs are completed accurately and in a timely manner, meeting the high standards of Nordstrom.
3. Maintain accurate records of all repairs, including customer information, repair details, and timelines.
4. Communicate regularly with repair technicians to provide administrative support and ensure repairs are completed efficiently.
5. Handle customer inquiries and concerns regarding repairs, providing exceptional service and resolving any issues promptly.
6. Collaborate with other team members to maintain a clean and organized repair workshop.
7. Stay up-to-date with current trends and techniques in jewelry and watch repair to provide the best service to customers.
8. Monitor inventory of repair supplies and materials, and order new stock as needed.
9. Assist with training and onboarding of new repair technicians.
10. Continuously seek opportunities to improve the repair process and provide feedback to management.
11. Maintain a positive and professional attitude when interacting with customers, colleagues, and management.
12. Adhere to all company policies and procedures, including safety and security protocols.
13. Attend regular team meetings and training sessions to stay informed on new products and processes.
14. Uphold the Nordstrom brand and provide exceptional customer service at all times.
15. Collaborate with sales associates to provide customers with a seamless shopping experience.
16. Handle any other administrative tasks or duties as assigned by management.

According to JobzMall, the average salary range for a Jewelry & Watch Repair Administrator in Seattle, WA, USA is between $35,000 and $55,000 per year. This may vary depending on factors such as experience, education, and the specific company or organization the individual works for.

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.