Investigator - Asset Protection Operations Center
Welcome to Nordstrom, where we believe in providing our customers with the best possible shopping experience. As an Investigator in our Asset Protection Operations Center, you'll play a crucial role in ensuring the safety and security of our stores and employees. We are looking for individuals who are passionate about protecting our company's assets and providing exceptional customer service. If you have a keen eye for detail, excellent problem-solving skills, and a strong sense of integrity, we want you on our team. Join us and help us maintain Nordstrom's reputation as a leader in the retail industry.
- Monitor and analyze security systems and alarms to identify potential threats and suspicious activity within Nordstrom stores.
- Conduct thorough investigations into any reported incidents, including theft, fraud, and safety concerns, utilizing all available resources and technology.
- Work closely with store management and law enforcement to address and resolve security issues in a timely and effective manner.
- Continuously assess and improve security protocols and procedures to ensure the safety and security of Nordstrom's assets and employees.
- Train and educate store employees on security procedures and best practices to prevent and mitigate potential risks.
- Maintain accurate and detailed records of all investigations and incidents, adhering to company and legal standards.
- Collaborate with other departments, such as Human Resources and Legal, to provide support and guidance on security-related matters.
- Conduct regular audits and assessments to identify potential vulnerabilities and make recommendations for improvement.
- Stay updated on industry trends and best practices in order to proactively identify and prevent security threats.
- Provide exceptional customer service to all Nordstrom employees and customers, acting as a positive and professional representative of the company at all times.
Knowledge Of Loss Prevention Techniques: A Strong Understanding Of Loss Prevention Techniques And Strategies Is Essential For An Investigator In The Asset Protection Operations Center At Nordstrom. This Includes Experience With Cctv Surveillance, Auditing Inventory, And Conducting Investigations Into Theft And Fraud.
Investigative Skills: As An Investigator, Attention To Detail And The Ability To Analyze Data And Identify Patterns Is Crucial. Candidates Should Possess Strong Investigative Skills And Be Able To Gather And Evaluate Evidence To Support Their Findings.
Communication And Interpersonal Skills: Effective Communication Is Vital For An Investigator To Interact With Both Internal And External Stakeholders. Candidates Should Possess Excellent Verbal And Written Communication Skills, As Well As The Ability To Build Strong Relationships With Team Members And Outside Partners.
Risk Assessment And Mitigation: An Investigator Must Be Able To Identify Potential Risks And Implement Strategies To Mitigate Them. This Includes Conducting Risk Assessments Of Physical Assets And Identifying Vulnerabilities In Store Procedures.
Retail Experience: Previous Experience In A Retail Environment Is Highly Desirable For An Investigator Role At Nordstrom. A Solid Understanding Of The Retail Industry And The Unique Challenges It Faces In Regards To Loss Prevention Is Important For Success In This Position.
Communication Skills
Time Management
Attention to detail
Crisis Management
Analytical Thinking
Risk assessment
Teamwork
Surveillance
Security protocols
Fraud detection
Investigative Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Investigator - Asset Protection Operations Center in Seattle, WA, USA is $40,000 - $60,000 per year. This may vary depending on the specific company, experience level, and other factors.
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Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.
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