Nordstrom

Customer Service Representative

Nordstrom

Dallas, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Nordstrom is seeking an experienced and customer-focused individual for the role of Customer Service Representative. If you have an unwavering commitment to providing exceptional customer service, an eagerness to learn, and the ability to work in a fast-paced environment, this might be the perfect role for you! As a Customer Service Representative, you will be responsible for providing outstanding customer service and creating an exceptional shopping experience during every interaction. The successful candidate will have strong interpersonal and communication skills, a positive attitude, and the ability to effectively and efficiently resolve customer concerns. Additionally, the ideal candidate is computer literate, has a good understanding of Nordstrom policies and procedures, and is able to multitask in a fast-paced environment. Previous customer service experience is preferred.

Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work Independently And As Part Of A Team

  • Positive Attitude

  • Ability To Multi-Task And Prioritize Tasks

  • Knowledge Of Nordstrom Products And Services

  • Knowledge Of Customer Service Principles And Practices

  • Strong Problem Solving And Decision-Making Skills

  • Experience In A Retail Or Customer Service Environment

Required Skills
  • Communication

  • Sales

  • Retail

  • Positive

  • Listening

  • Technical

  • Empathy

  • Organization

  • Patience

  • Courteous

  • Problem-Solving

  • Adaptability

  • Knowledgeable

  • Interpersonal

  • Time-Management

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in Dallas, TX, USA is $37,000 - $52,000 per year. This range can vary based on the company, education level, and experience of the individual.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 5th, 2023
Apply BeforeApril 11th, 2026
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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