Nordstrom

Beauty Concierge

Nordstrom

Dallas, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, where our goal is to provide our customers with an exceptional shopping experience. We are currently seeking a passionate and knowledgeable Beauty Concierge to join our team and help our customers discover their perfect beauty routine. As a Beauty Concierge, you will be the go-to person for all things beauty, providing personalized recommendations and exceptional customer service. If you have a passion for all things beauty, excellent communication skills, and a strong desire to create memorable experiences for our customers, then we want to hear from you. Join us at Nordstrom and be a part of a team that is dedicated to making our customers feel beautiful and confident.

  1. Greet and welcome customers to Nordstrom with a warm and friendly demeanor.
  2. Provide exceptional customer service by listening to and understanding customers' beauty needs and concerns.
  3. Utilize extensive knowledge of beauty products and brands to make personalized recommendations for each customer.
  4. Demonstrate expertise in various beauty categories, including skincare, makeup, haircare, and fragrance.
  5. Stay up-to-date on current beauty trends and industry developments to better assist customers.
  6. Assist customers in finding the perfect beauty products for their skin type, preferences, and budget.
  7. Create a positive and welcoming environment for customers by maintaining a clean and organized beauty area.
  8. Process transactions accurately and efficiently using Nordstrom's point-of-sale system.
  9. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.
  10. Collaborate with other team members to ensure a seamless and exceptional shopping experience for customers.
  11. Act as a brand ambassador by representing Nordstrom's values and promoting the company's beauty offerings.
  12. Continuously strive to meet and exceed sales goals and metrics set by the company.
  13. Embody Nordstrom's culture of empowerment, teamwork, and customer-centric approach.
  14. Attend training sessions and stay updated on new product launches to enhance product knowledge and selling techniques.
  15. Maintain a high level of personal grooming and adhere to Nordstrom's dress code and grooming standards.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Knowledge Of Beauty Products: A Beauty Concierge At Nordstrom Should Have A Strong Understanding Of Different Beauty Products, Including Makeup, Skincare, And Haircare. They Should Be Able To Provide Recommendations And Answer Customer Questions About Products.

  • Excellent Customer Service Skills: The Primary Responsibility Of A Beauty Concierge Is To Provide Exceptional Customer Service To Nordstrom Customers. This Requires Strong Communication Skills, The Ability To Listen To Customers' Needs, And A Friendly And Approachable Demeanor.

  • Sales Experience: A Beauty Concierge Should Have Experience In Sales, As They Will Be Responsible For Promoting And Selling Beauty Products To Customers. They Should Have A Proven Track Record Of Meeting Sales Goals And Building Relationships With Customers.

  • Aesthetic Knowledge: In Addition To Product Knowledge, A Beauty Concierge Should Have A Good Understanding Of Beauty Trends And Aesthetics. They Should Be Able To Provide Guidance To Customers On Makeup Application Techniques, Skincare Routines, And Hair Styling Tips.

  • Flexibility And Adaptability: The Beauty Industry Is Constantly Evolving, And A Beauty Concierge Must Be Able To Adapt To New Products, Trends, And Technologies. They Should Also Be Able To Work Flexible Hours, Including Evenings And Weekends, To Accommodate The Needs Of Nordstrom Customers.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • customer service

  • Organization

  • Makeup Application

  • Sales Techniques

  • Trend Forecasting

  • Hair Styling

  • Skincare Analysis

  • Beauty Expertise

  • Nail Services

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Beauty Concierge in Dallas, TX, USA is between $30,000 - $45,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or establishment. Some beauty concierges may earn higher salaries, especially if they work at high-end luxury spas or salons. Others may earn lower salaries if they are just starting out in the industry or work at smaller, independent businesses.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 22nd, 2024
Apply BeforeJuly 20th, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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