Beauty Concierge
Are you passionate about the beauty industry and providing exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we have the perfect opportunity for you! Nordstrom is seeking a knowledgeable and personable Beauty Concierge to join our team. As a Beauty Concierge, you will be the first point of contact for our customers, providing personalized beauty recommendations and ensuring their needs are met. If you have a strong understanding of skincare, makeup, and fragrance products, excellent communication skills, and a positive attitude, we want to hear from you! Join our team and be a part of creating an exceptional shopping experience for our customers.
- Serve as the first point of contact for customers seeking beauty recommendations and assistance.
- Provide exceptional customer service by listening to and understanding customers' needs and preferences.
- Demonstrate a strong knowledge and understanding of skincare, makeup, and fragrance products to make personalized recommendations for customers.
- Maintain a positive and welcoming attitude to create a pleasant shopping experience for customers.
- Stay up-to-date on the latest beauty trends and products to continuously improve knowledge and expertise.
- Build and maintain relationships with customers to establish trust and loyalty.
- Assist customers with product selections, application techniques, and any other beauty-related questions or concerns.
- Collaborate with other team members to ensure a seamless and efficient shopping experience for customers.
- Handle customer inquiries, concerns, and complaints in a professional and timely manner.
- Utilize company systems and technology to access customer information and track customer interactions.
- Maintain a clean and organized beauty concierge area to reflect the Nordstrom brand image.
- Continuously seek opportunities to improve and enhance the customer experience.
- Adhere to all company policies and procedures, including safety and security protocols.
- Attend training and development sessions to improve skills and knowledge.
- Act as a brand ambassador for Nordstrom, representing the company's values and commitment to exceptional service.
Excellent Customer Service Skills: A Beauty Concierge At Nordstrom Should Have A Friendly And Approachable Demeanor, With The Ability To Provide Exceptional Service To Customers. This Includes Being Able To Anticipate Customer Needs And Going Above And Beyond To Ensure Their Satisfaction.
Extensive Knowledge Of Beauty Products And Trends: The Ideal Candidate Should Possess A Strong Understanding Of The Beauty Industry, Including Knowledge Of Various Brands, Products, And Current Trends. This Will Allow Them To Provide Personalized Recommendations And Advice To Customers.
Strong Communication And Interpersonal Skills: As A Beauty Concierge, Effective Communication Is Crucial In Building Relationships With Customers And Providing A Seamless Shopping Experience. The Candidate Should Be Able To Communicate Confidently And Professionally With Customers, As Well As Collaborate With Other Team Members.
Experience In Sales Or Retail: Previous Experience In A Sales Or Retail Environment Is Preferred For This Role. A Beauty Concierge Should Have A Proven Track Record Of Meeting Or Exceeding Sales Targets And A Strong Understanding Of How To Drive Sales And Increase Revenue.
Flexibility And Adaptability: Working As A Beauty Concierge At Nordstrom Requires A High Level Of Adaptability And Flexibility. The Candidate Should Be Comfortable Working In A Fast-Paced And Ever-Changing Environment, With The Ability To Multitask And Prioritize Effectively. They Should Also Be Able To Work A Variety Of Shifts, Including Evenings And Weekends.
Communication Skills
Time Management
Product knowledge
Attention to detail
customer service
Event Coordination
Color Matching
Makeup Application
Sales Techniques
Trend Forecasting
Skincare Expertise
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Beauty Concierge in Torrance, CA, USA is $35,000 - $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific company and location. Some beauty concierges may also receive additional benefits such as commission or tips.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started