Nordstrom

Barista

Nordstrom

Torrance, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Nordstrom, we believe in providing our customers with an exceptional shopping experience from start to finish. As a Barista on our team, you will play a crucial role in delivering this experience by providing quality coffee and exceptional service to our customers. We are looking for individuals who are passionate about coffee, customer service, and creating a welcoming atmosphere. If you have a love for crafting delicious beverages and connecting with people, we want to hear from you! Join our team and be a part of the Nordstrom experience.

  1. Prepare and serve high-quality coffee and beverages to customers in a timely and efficient manner.
  2. Maintain a clean and organized work area, including the coffee station and equipment.
  3. Greet customers with a friendly and welcoming attitude, providing exceptional customer service throughout their visit.
  4. Take and fulfill customer orders accurately, paying attention to specific requests and dietary needs.
  5. Memorize and be knowledgeable about the menu, including ingredients and pricing.
  6. Handle cash and credit transactions accurately and efficiently.
  7. Uphold Nordstrom's standards of excellence in customer service, ensuring all customers feel valued and satisfied.
  8. Continuously strive to improve the quality of coffee and service provided to customers.
  9. Collaborate with team members to ensure a smooth and efficient workflow.
  10. Maintain a positive and professional attitude, even during busy and stressful periods.
  11. Follow health and safety guidelines, including proper food handling and sanitation procedures.
  12. Communicate effectively with customers and team members to address any questions or concerns.
  13. Attend and actively participate in training and development opportunities.
  14. Keep up-to-date with current coffee trends and techniques.
  15. Represent Nordstrom's brand and values by upholding a polished and professional appearance at all times.
Where is this job?
This job is located at Torrance, CA, USA
Job Qualifications
  • Experience In The Food And Beverage Industry: A Qualified Barista At Nordstrom Should Have Previous Experience Working In A Coffee Shop Or Similar Environment. This Includes Knowledge Of Operating Espresso Machines, Making Various Coffee Beverages, And Handling Cash Transactions.

  • Excellent Customer Service Skills: Nordstrom Prides Itself On Providing Exceptional Customer Service, And The Barista Is Often The First Point Of Contact For Customers. A Qualified Candidate Should Have Excellent Communication And Interpersonal Skills To Ensure A Positive And Memorable Experience For Customers.

  • Knowledge Of Coffee And Tea: As A Barista At Nordstrom, A Candidate Should Have A Strong Knowledge Of Coffee And Tea, Including Different Brewing Methods, Flavor Profiles, And Origins. This Allows Them To Make Recommendations And Answer Any Questions Customers May Have.

  • Ability To Multitask In A Fast-Paced Environment: Nordstrom's Coffee Bars Can Get Busy, Especially During Peak Hours. A Qualified Barista Should Be Able To Handle Multiple Orders At Once, Prioritize Tasks, And Work Efficiently To Ensure Customers Receive Their Orders In A Timely Manner.

  • Attention To Detail: Nordstrom Prides Itself On Its Attention To Detail, And This Is Especially Important For A Barista. From Making Latte Art To Ensuring The Correct Order Is Served, A Qualified Candidate Should Have A Keen Eye For Detail And Be Committed To Delivering High-Quality Beverages To Customers.

Required Skills
  • Communication Skills

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Latte art

  • Milk Steaming

  • Menu Knowledge

  • Coffee Brewing

  • Espresso Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Barista in Torrance, CA, USA is $21,000 - $33,000 per year. This salary range can vary depending on factors such as experience, education, and the specific company or establishment hiring. Some factors that may affect a Barista's salary include the type of coffee shop or restaurant they work in, the location, and the level of customer service they provide. Tips and bonuses may also play a role in a Barista's overall earnings.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 22nd, 2024
Apply BeforeMay 10th, 2026
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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